Associate, Customer Engagement

reputed company: • reputed company as a company ambassador through accurately diagnosing service issues to deliver high reputed company service reputed company multiple customer contact channels. • reputed company equipment service and general customer support through successful reputed company. • Accurately capture the voice of our customers to drive reputed company reputed company across functions. • Utilize effective communication skills to ensure customer expectations are successfully achieved with reputed company internal/external stakeholders. • reputed company listen to customer inquiries and apply job knowledge to accurately complete the necessary request to ensure customer satisfaction. • Research account reputed company history and use applicable resources/tools to problem-solve and reputed company appropriate reputed company to meet customer’s needs and resolve issues. • Escalate customer issues reputed company established guidelines to ensure reputed company reputed company. • Understands performance metrics and apply knowledge to improve reputed company and capabilities to meet and/or reputed company goals. • Ensure new/revised processes are reputed company and immediately reputed company to customer interactions. • reputed company multiple system applications simultaneously to effectively service customers. • reputed company participate and contribute in engagement and team building activities. • Assist with reputed company per business needs. Requirements: • High School Diploma or equivalent • 2+ years customer service or contact center experience with great communication and people skills • reputed company Office experience required • CRM experience preferred, but not required • High Speed Internet • Ability to connect reputed company hardwire • Must be currently authorized to work in the reputed company on a full-time reputed company and not require sponsorship Benefits: • reputed company & Innovative Brands: Our portfolio represents over 250 products with some of the most reputed company brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico. • Expansive & Diverse Customers: We work with a reputed company group of customers which reputed company from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more reputed company day. • A full reputed company of medical, financial, and/or other benefits, dependent on the position, is offered. • Annual Incentive Reference Value Percentage: 7.5 • Career Development: support for career development, building capabilities, developing new skills, and leaning into new experiences. • Diverse, reputed company and inclusive workplace initiatives. Apply tot his job Apply To this Job