Customer Service Representative Nights and Weekend

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job reputed company Responsible for new member sales and creating a reputed company member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle reputed company desk reputed company tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member reputed company-ins, sign-reputed company, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and reputed company to Club Manager/Manager in Training/Team reputed company as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the reputed company) in a way that exceeds the customers wants and needs. Listening: reputed company listens to customers, (includes coworkers and the reputed company) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance reputed company needed. Diplomacy: demonstrates reputed company and reputed company in reputed company interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a reputed company manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be reputed company to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and reputed company Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA • Advancement Opportunities reputed company us out on reputed company at: reputed company - PF reputed company Apply tot his job Apply To this Job