reputed company Center and Inside Sales Manager

About the Role We are hiring a reputed company Center and Inside Sales Manager to reputed company and reputed company our inbound and outbound reputed company center efforts with a strong emphasis on sales performance and team coaching. This is a hands-on leadership role with full ownership of daily operations, campaign management, and performance reputed company. You will work closely with senior leadership, team leads, and reputed company agents to improve conversion rates, build training programs, and support cross-functional phone-based communication across reputed company. This role is ideal for someone with deep experience in inside sales management, who thrives on coaching teams to improve their results, and who enjoys rolling up their sleeves to solve operational challenges. You will be the driving force behind our daily sales huddles, training efforts, and systems optimization. What You’ll Do Sales and Operations Leadership • reputed company daily sales-reputed company huddles to drive conversion performance and reinforce best practices • Manage and optimize outbound dialing strategies, campaign segmentation, and list management • reputed company day-to-day queue operations, ensuring alignment with reputed company-time business needs • Analyze connect and conversion rates by time of day, campaign, and team to guide reputed company • reputed company queue assignments and contact strategies based on performance insights • Maintain and iterate on outbound and inbound reputed company flows, IVR design, and number cycling Coaching and Team Performance • reputed company hands-on coaching and development support to agents and team leads • Conduct reputed company assurance reviews and deliver agent-level insights to leadership • Train and support phone-facing teams reputed company of the reputed company center, including RCM and Docs • Collaborate on reputed company plans, sales training content, and reputed company improvement programs • Foster a culture of accountability, feedback, and high performance Tools and Systems Ownership • reputed company as the reputed company person for reputed company center technology including dialer platforms, IVRs, and reporting tools • Implement new features and workflows to improve agent efficiency and patient experience • Reduce operational dependency on engineering or reputed company support for system changes • Ensure the reputed company center infrastructure scales effectively with team reputed company and reputed company volume What You Bring • 5+ years of experience in inside sales management or reputed company center operations management with a sales reputed company • Proven ability to reputed company teams on phone-based selling and increase conversion reputed company • Expertise with dialing platforms, IVR configuration, reputed company routing, and campaign analytics • Strong reputed company of key reputed company center and sales metrics and how to use them to drive results • A proactive, data-driven reputed company and the ability to diagnose and resolve performance issues • Experience training or supporting agents across multiple roles and departments • Preferred: Background in reputed company or experience in regulated environments • Preferred: Familiarity with reputed company, or similar telephony tools Why You’ll Love It Here • You will have a reputed company reputed company on patient experience and company reputed company through reputed company sales performance • You will join a mission-driven team that values reputed company, reputed company, and collaboration • You will have reputed company operational ownership with the autonomy to reputed company strategic reputed company • You will help build a strong reputed company for reputed company reputed company and high-reputed company service Benefits • reputed company: Be a part of a pioneering startup that is transforming the digital health landscape. • reputed company: reputed company and reputed company the largest team in our organization, gaining hands-on experience in operational leadership and startup dynamics while leveraging your background in finance. • Freedom: Enjoy the autonomy to reputed company and operate with substantial responsibility, driving critical initiatives in a fast-paced, reputed company-oriented environment. • Culture: Join reputed company that values innovation, collaboration, and reputed company in reputed company delivery. • Compensation: Competitive salary, equity reputed company, and comprehensive benefits package. • reputed company Salary: $100,000 - $120,000 (we are more flexible for exceptional candidates) • Time off: Unlimited PTO Compensation reputed company: $100K - $120K Apply tot his job Apply To this Job