Director of Facilities Services and Operations - Leading a Dynamic Team at New England Conservatory of Music

Transforming the Future of Music Education through Exceptional Facilities Management

New England Conservatory of Music, a prestigious institution dedicated to the advancement of music education, is seeking an experienced and visionary Director of Facilities Services and Operations. As a leader in the music education sector, NEC is committed to fostering a diverse and dynamic community of musicians, educators, and artists. With a rich history and a strong commitment to innovation, NEC is now looking for a skilled professional to oversee the development and maintenance of its campus facilities.

About New England Conservatory of Music

NEC is an independent not-for-profit institution renowned for its excellence in music education. With a diverse student body representing over 40 countries, NEC provides a unique and inclusive environment that nurtures the artistic and personal growth of its students. The Conservatory's faculty comprises 225 esteemed artist-teachers and scholars who are dedicated to delivering high-caliber training in classical, jazz, and Contemporary Improvisation. NEC's commitment to making lifelong music education accessible to everyone is reflected in its Preparatory School and School of Continuing Education, which offer training and performance opportunities for children, pre-college students, and adults.

Job Summary

The Director of Facilities Services and Operations plays a critical role in ensuring the smooth operation and maintenance of NEC's campus facilities. Reporting to the Executive Director of Strategy and Operations, this senior leadership position is responsible for overseeing a wide range of facilities-related functions, including building operations, maintenance, and repair, as well as capital projects and sustainability initiatives.

Key Responsibilities

• Facilities Management: Supervise building operations, utilities management, facilities maintenance and repair, trades, custodial services, and engineering.
• Capital Projects: Oversee capital projects, including schedule development, design, bidding/negotiation, and construction, ensuring projects are completed on time and within budget.
• Sustainability: Develop and implement a sustainability strategy aimed at reducing energy consumption and expenditures.
• Budget Management: Develop, manage, and control the annual facilities operating and capital budget.
• Regulatory Compliance: Collaborate with relevant departments to implement and oversee the Conservatory's Occupational Safety and Health Programs and Environmental Protection Agency requirements.
• Staff Management: Coordinate the selection, training, development, and evaluation of supervisors and staff in the department.
• Communication: Ensure effective communication within the NEC community regarding maintenance, construction, and related projects.
• On-Call Services: Manage and provide effective 24/7/365 on-call services related to all facilities issues.

Qualifications and Requirements

To be considered for this role, candidates must possess:

• A Bachelor's degree in Engineering, Architecture, Facility Management, Business Administration, Construction Management, or a related field.
• At least eight years of relevant experience in a senior facilities management role in a complex multi-building campus setting.
• Extensive knowledge of facilities operations, maintenance, and management.
• Demonstrated project management skills and success in managing staff.
• Proven ability to develop accountability systems and implement change management initiatives.
• Strong leadership, interpersonal, and customer service skills.
• Excellent oral, written, and verbal communication skills.
• Ability to prioritize work projects and manage resources effectively.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Experience in a higher education or arts institution setting.
• Knowledge of sustainability practices and energy management.
• Familiarity with regulatory requirements and compliance.
• Certifications such as IFMA or LEED AP.

What We Offer

NEC provides a comprehensive benefits package, including:

• Paid time off totaling 39 days in year one, increasing to 49 days per year starting in year two.
• Medical, Dental, and Vision Insurance with options for Health Reimbursement Accounts, Health Savings Accounts, and Flexible Healthcare and Dependent Care savings accounts.
• Retirement plan with a 403(b) employer contribution of 5% and no vesting period.
• Commuter Benefits with 50% of transit costs covered up to $130.
• Basic Life/AD&D insurance, Short-Term Disability, and Long-Term Disability provided at no cost to employees.
• Free participation in NEC classes and ensembles, as well as discounted individual lessons.
• Employee Assistance Program and group rates for auto, home, and pet insurance.
• Discounted YMCA membership and NEC cafeteria discounts.
• Free NEC concerts and library borrowing privileges.

Career Growth and Development

As a Director of Facilities Services and Operations at NEC, you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment. You will be part of a senior leadership team that is committed to the Conservatory's mission and vision. This role offers a unique chance to make a meaningful contribution to the music education sector and to shape the future of NEC's facilities and operations.

Work Environment and Culture

NEC is an Equal Opportunity Employer that values diversity and inclusion. The Conservatory is committed to creating a welcoming and inclusive environment for all employees, students, and visitors. As a remote-working Director of Facilities Services and Operations, you will be expected to maintain a high level of professionalism and communication while working independently.

How to Apply

If you are a motivated and experienced facilities professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for the role of Director of Facilities Services and Operations at New England Conservatory of Music.

NEC is committed to safeguarding the health and well-being of its community. All newly hired employees are required to be fully vaccinated against COVID-19 and receive a booster dose before commencing work, unless approved for a medical or religious exemption.

For more information about NEC and this role, please contact NEC Human Resources.

Join our team and be part of shaping the future of music education at New England Conservatory of Music!