Strategic Vendor Account Manager - Remote Resource Management & Operations Consulting Expert

Unlock Your Potential as a Strategic Vendor Account Manager

Join our dynamic team as a Vendor Account Manager and take on a pivotal role in driving business success through strategic resource management and operations consulting. As a 100% remote position, you'll have the flexibility to work from anywhere, leveraging your diverse skillset to excel in this challenging and rewarding role.

About Our Company and Industry

We're a leading player in the strategy and operations consulting sector, committed to delivering exceptional results for our clients. Our team is passionate about harnessing the power of innovative technologies and collaborative approaches to drive growth, optimize operations, and foster long-term success. As a Vendor Account Manager, you'll be an integral part of our team, working closely with leadership and project teams to ensure seamless resource allocation and utilization.

Key Responsibilities

• Develop and implement a comprehensive resource management plan that aligns with organizational goals and project requirements, driving optimal staffing practices and resource utilization.
• Collaborate with Strategy & Operations and Professional Services leadership to optimize staffing practices, ensuring the best possible utilization of resources and expertise.
• Assign the right people to projects based on skills, availability, and project requirements, leveraging our system of record to inform decision-making.
• Lead weekly meetings to ensure project needs are met, share key business updates, and drive progress towards strategic objectives.
• Forecast future resource needs, proactively addressing potential resource gaps and ensuring that our teams are equipped to deliver exceptional results.
• Maintain an up-to-date and accurate resource management system of record, ensuring data integrity and informing business decisions.
• Provide documented staffing strategy recommendations with implementation plans, weekly staffing reports, and updated supply/demand forecasts to support informed decision-making.
• Develop and maintain utilization dashboards customized to leadership requirements, providing real-time insights into resource utilization and project performance.

Essential Qualifications

To succeed in this role, you'll need:

• US Citizenship, verified through our hiring process.
• A Bachelor's degree or equivalent practical experience, demonstrating a strong foundation in business principles and practices.
• 3+ years of experience in staffing project teams, management consulting, corporate strategy, or equivalent, showcasing your ability to drive strategic resource management.
• 1+ year of experience with technology professional services, highlighting your understanding of the industry and its unique challenges.
• Experience using Salesforce or another CRM, demonstrating your ability to leverage technology to drive business outcomes.
• The ability to prioritize workload and ensure project teams are staffed in the most effective manner, showcasing your organizational and time management skills.
• A basic understanding of capacity planning models, informing your resource management decisions.
• Experience in staffing and forecasting in fractional staffing models, highlighting your adaptability and flexibility.

Preferred Qualifications

To take your application to the next level, you'll ideally have:

• Knowledge of cloud technologies, products, trends, and market dynamics, demonstrating your understanding of the latest industry developments.
• Experience with Looker or similar BI tools, showcasing your ability to leverage data insights to inform business decisions.
• Working knowledge of FinancialForce, highlighting your familiarity with industry-specific technologies.

What We Offer

As a valued member of our team, you'll enjoy:

• A competitive salary, reflecting your skills and experience.
• A flexible, 100% remote work environment, allowing you to work from anywhere and maintain a healthy work-life balance.
• Opportunities for career growth and professional development, as we invest in your ongoing success.
• A collaborative, dynamic team culture that fosters innovation, creativity, and mutual support.
• A comprehensive benefits package, including perks and rewards that recognize your contributions.

Skills and Competencies

To excel in this role, you'll need:

• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders.
• Strategic thinking and problem-solving skills, with the ability to analyze complex data and inform business decisions.
• Project management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Technical skills, including proficiency in Salesforce, CRM, and other industry-specific technologies.
• Adaptability and flexibility, with the ability to respond to changing business needs and priorities.

Career Growth Opportunities

As a Vendor Account Manager, you'll have opportunities to:

• Develop your skills and expertise in strategic resource management and operations consulting.
• Take on increasingly complex challenges and responsibilities, driving business growth and success.
• Collaborate with cross-functional teams, including leadership, project teams, and other stakeholders.
• Stay up-to-date with industry trends and developments, informing your work and driving innovation.

Work Environment and Company Culture

We're committed to fostering a culture that is:

• Inclusive and diverse, valuing the unique perspectives and contributions of our team members.
• Collaborative and dynamic, encouraging innovation, creativity, and mutual support.
• Flexible and adaptable, recognizing the importance of work-life balance and the need for agility in a rapidly changing business environment.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

• A competitive salary, reflecting your skills and experience.
• A range of benefits, including health insurance, retirement planning, and paid time off.
• Perks and rewards that recognize your contributions and celebrate your successes.

Join Our Team

If you're a motivated, strategic thinker with a passion for resource management and operations consulting, we want to hear from you. Apply now to join our dynamic team as a Vendor Account Manager and take the first step towards a rewarding and challenging career.

Concentrix is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates, including individuals with disabilities and veterans.