Experienced Virtual Travel Assistant for Remote Travel Planning and Customer Service Excellence

Join Workwarp as a Virtual Travel Assistant and Embark on a Rewarding Career in Remote Travel Planning

Are you passionate about delivering exceptional customer service and have a knack for organization and multitasking? Do you dream of working in a dynamic and flexible environment that allows you to grow professionally and personally? Look no further than Workwarp, a pioneering company in the travel industry, as we seek an experienced Virtual Travel Assistant to join our remote team.

As a Virtual Travel Assistant with Workwarp, you will be at the forefront of providing premium concierge-level service to travelers from around the world. Our company prides itself on its commitment to rewarding talent and fostering a culture of excellence. With a competitive salary and a comprehensive total rewards package, this role offers a unique opportunity to thrive in a remote work environment.

About Our Company and the Travel Industry

Workwarp is a trailblazer in the travel industry, dedicated to making travel planning seamless and enjoyable for our clients. As a Virtual Travel Assistant, you will be an integral part of our mission to deliver personalized travel experiences that exceed our clients' expectations. With the rise of remote work, our company is perfectly positioned to capitalize on the latest trends in the industry, and we are seeking talented individuals to join our team.

Key Responsibilities

• Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish, ensuring a seamless and enjoyable travel experience.
• Respond to telephone and email inquiries, as well as online travel submissions, in a timely and professional manner, addressing client needs and concerns with ease.
• Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation, utilizing top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, and Delta.
• Become proficient in multiple web-based booking engines and travel resources, staying up-to-date on the latest industry developments and trends.
• Perform pricing and cost calculations for changes or added trip fees, ensuring accuracy and transparency in all client transactions.
• Provide e-tickets and take credit card payments over the phone, handling client transactions with professionalism and security.

Essential Qualifications and Skills

While no prior experience is necessary, as we will provide comprehensive training, the ideal candidate will possess:

• Exceptional customer service abilities, with a proven track record of delivering high-quality service in a fast-paced environment.
• Superior written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
• Strong organizational skills, with the ability to prioritize tasks and multitask with ease, ensuring timely and efficient service delivery.

Preferred Qualifications and Skills

While not essential, the following qualifications and skills are highly desirable:

• Previous experience in the travel industry or a related field, providing a solid foundation in travel planning and customer service.
• Familiarity with web-based booking engines and travel resources, allowing for a smoother transition into the role.
• Proficiency in multiple software applications, including CRM systems and productivity tools, enabling efficient service delivery.

Career Growth Opportunities and Learning Benefits

At Workwarp, we are committed to the ongoing development and growth of our team members. As a Virtual Travel Assistant, you will have access to comprehensive training and certification programs, enabling you to enhance your skills and advance your career. Our company culture fosters a spirit of collaboration and innovation, providing a dynamic and supportive environment in which to thrive.

Work Environment and Company Culture

As a remote team member, you will enjoy the flexibility and autonomy of working from home, while remaining connected to our vibrant company culture. We value work-life balance and offer a flexible schedule to support your needs. Our company is built on a foundation of integrity, respect, and teamwork, providing a positive and inclusive work environment.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive total rewards package, including:

• Flexible schedule, allowing for work-life balance and autonomy.
• Agent certification programs, enabling ongoing professional development.
• Employee discounts, providing exclusive access to travel experiences and industry perks.
• Commission-based opportunities, allowing for additional earnings potential.

Join Our Team and Embark on a Rewarding Career

If you are a motivated and customer-focused individual with a passion for travel and delivering exceptional service, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career as a Virtual Travel Assistant with Workwarp.

Don't Hesitate, Apply! We look forward to welcoming you to our team.