Experienced Pharmacy Technician – Patient-Centric Healthcare Professional for Walgreens

Introduction to Walgreens and Our Vision

Walgreens, one of the nation's premier healthcare companies, is seeking a highly skilled and dedicated Pharmacy Technician to join our team of healthcare professionals. As a Pharmacy Technician at Walgreens, you will be at the forefront of our patient-centric approach, interacting with our customers, and developing strong patient relationships. Our pharmacy is the heart of our business, and we are committed to providing our pharmacy technicians with the tools, support, and resources needed to excel in their careers and achieve their goals.

Job Highlights and Overview

As a Walgreens Pharmacy Technician, you will be part of a dynamic team that is transforming the way we deliver healthcare services. Our pharmacy technician positions have evolved from a transaction-based environment to a more patient-centric one, focusing on building strong relationships with our customers and providing exceptional patient care. We are proud to offer an "earn while you learn" Pharmacy Technician training program, recognized by ASHP and the Department of Labor, which provides an entry point to a career in healthcare and guides you in becoming a Pharmacy Technician Certification Board (PTCB) certified Pharmacy Technician.

Key Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy, according to state and federal regulations.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Model and deliver a distinct and excellent customer experience, engaging with customers, and resolving issues to ensure a positive experience.
• Develop strong relationships with our most valuable customers and provide exceptional patient care.
• Perform tasks as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including applying pharmacy systems, filling prescriptions, and maintaining accurate records.
• Review and comply with Walgreen Co. policies and procedures, including the Pharmacy Code of Conduct.
• Assist with inventory management activities, including ordering, unpacking, checking, and storing shipments of prescription medications.
• Handle phone calls, process manual claims, and perform other clerical duties as assigned.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinct and excellent customer experience.
• Develop strong relationships with our most valuable customers.

Operations

• Assist the pharmacist in the exercise of pharmacy, according to state, federal, and company policy.
• Perform tasks as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Review and comply with Walgreen Co. policies and procedures, including the Pharmacy Code of Conduct.
• Assist with inventory management activities, including ordering, unpacking, checking, and storing shipments of prescription medications.
• Handle phone calls, process manual claims, and perform other clerical duties as assigned.

Education and Personal Development

• Earn and maintain PTCB certification through the specific PTCB training program and/or state-required certification/registration.
• Attend training and complete PPLs requested by the supervisor and acquire continuing education credit.
• Continue knowledge and skill in healthcare and pharmacy, including current information and trends.
• Through completion of the Walgreens pharmacy technician apprenticeship program, experience qualifies for 8 college credit hours as recognized by the American Council on Education (ACE).

Essential Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

Preferred Qualifications

• Previous experience as a pharmacy technician or in a related field.
• PTCB certification or willingness to obtain certification.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.

Career Growth Opportunities and Learning Benefits

At Walgreens, we are committed to providing our pharmacy technicians with the tools, support, and resources needed to excel in their careers and achieve their goals. Our "earn while you learn" Pharmacy Technician training program provides an entry point to a career in healthcare and guides you in becoming a PTCB certified Pharmacy Technician. We also offer continuing education opportunities, including training and PPLs, to help you stay up-to-date on the latest information and trends in healthcare and pharmacy.

Work Environment and Company Culture

Walgreens is a dynamic and supportive work environment that values diversity, inclusion, and teamwork. We are committed to providing a positive and respectful work environment that allows our employees to thrive and grow. Our company culture is built on a foundation of integrity, respect, and excellence, and we strive to make a positive impact on the communities we serve.

Compensation, Perks, and Benefits

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a range of perks and discounts, including discounts on Walgreens products and services, flexible scheduling, and opportunities for career advancement.

Conclusion

If you are a motivated and dedicated individual who is passionate about delivering exceptional patient care and customer service, we encourage you to apply for this exciting opportunity to join our team as a Pharmacy Technician. With our comprehensive training program, competitive salary and benefits package, and supportive work environment, we offer a unique and rewarding career opportunity that can help you achieve your goals and advance your career in healthcare.

Apply now and take the first step towards a rewarding and challenging career as a Pharmacy Technician with Walgreens. We look forward to hearing from you!