Retail Sales Associate - Customer Experience Expert at Macy's Boise Towne Square - Immediate Hiring for Part-Time Role with Competitive Salary and Comprehensive Benefits

Join the Macy's Team: Where Customer Experience Meets Career Growth

Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in a dynamic, fast-paced retail environment where no two days are the same? Look no further than Macy's, Inc., a leading retail organization dedicated to creating a brighter future for all. We're currently seeking a talented Retail Sales Associate to join our team at the Boise Towne Square location. As a key member of our sales team, you'll have the opportunity to make a meaningful impact on our customers' shopping experiences while growing your career in a supportive and inclusive work environment.

About Macy's: Our Mission and Values

At Macy's, Inc., we're driven by our mission to create a brighter future with bold representation for all. We believe that each person is unique, and we respect and invest in each individual to create growth, pride, and satisfaction. Our success is built on amazing colleagues working together to deliver exceptional customer experiences. We're committed to fostering a culture of diversity, inclusion, and respect, and we're looking for talented individuals who share our values.

Job Summary: Retail Sales Associate - Customer Experience Expert

As a Retail Sales Associate at Macy's Boise Towne Square, you'll play a critical role in delivering exceptional customer experiences and driving sales growth. You'll be responsible for mastering store products, services, and loyalty programs to help customers find what they need and suggest additional items. You'll also develop customer relationships, respond to customer requests, and maintain department recovery standards. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

• Customer Service: Master store products, services, loyalty programs, and Macy's sales systems to help customers find what they need and suggest additional items.
• Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.
• Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms. Update pricing and signage to ensure accurate merchandise pricing and process markdowns in a timely and accurate manner.
• Digital Customer Orders: Assist in locating and pulling merchandise to fulfill digital customer orders.
• Team Collaboration: Work collaboratively with your team to meet sales goals and deliver exceptional customer experiences.

Requirements and Qualifications:

Essential Qualifications:

• Flexible Availability: Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Customer Focus: Enjoy meeting people, learning about them, and sharing information.
• Technical Skills: Ability to handle electronic devices with ease.
• Physical Requirements: Prolonged periods of standing/walking around the store or department. Reach with hands and arms, use hands to press, handle, and feel. Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl. Requires close vision, color vision, and ability to adjust focus.

Preferred Qualifications:

• Retail Experience: Previous retail experience is preferred but not required.
• Product Knowledge: Familiarity with fashion, beauty, or home goods products.
• Leadership Skills: Experience in a leadership or team management role.

What We Offer:

Competitive Compensation and Benefits:

• Competitive Salary: A competitive salary for a part-time role.
• Comprehensive Benefits: Coverage across medical, dental, vision, and retirement.
• Employee Assistance Program: Mental health and financial literacy resources.
• Fully-Funded Education Benefits: May include 100% of tuition, books, and fees.
• Merchandise Discounts: Discounts on Macy's merchandise.
• Colleague Resource Groups: Opportunities to connect with colleagues and give back to the community.

Career Growth Opportunities and Learning Benefits:

At Macy's, we're committed to helping our colleagues grow and develop their careers. We offer a range of training programs, mentorship opportunities, and career advancement paths to help you achieve your goals. Whether you're looking to move up the career ladder or explore new areas of interest, we're here to support you every step of the way.

Work Environment and Company Culture:

Our Boise Towne Square location is a vibrant and dynamic work environment that's perfect for individuals who thrive in a fast-paced retail setting. We're a team-oriented organization that values diversity, inclusion, and respect. Our colleagues are our greatest asset, and we're committed to creating a work environment that's engaging, challenging, and fun.

Why Join the Macy's Team?

By joining the Macy's team, you'll become part of a legacy brand that's dedicated to delivering exceptional customer experiences. You'll have the opportunity to grow your career, develop new skills, and make a meaningful impact on our customers' lives. We're looking for talented individuals who share our values and are passionate about delivering exceptional customer experiences. If you're excited about the opportunity to join our team, we encourage you to apply.

How to Apply:

If you're ready to take the next step in your career and join the Macy's team, please submit your application today. We can't wait to hear from you and discuss how you can become a vital part of our success story.