**Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support**

Are you a highly organized and detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy working independently? We are seeking an experienced Remote Customer Service/Data Entry Representative to join our Claims Coordination Team as a key support member. As a valued member of our team, you will play a critical role in providing administrative and staff support services, ensuring the smooth operation of our claims management systems. **About Us** At Arsenault, we are a leading provider of innovative solutions in the insurance industry. Our team is dedicated to delivering exceptional customer service and support, and we are committed to fostering a culture of excellence, diversity, and inclusion. We believe that our employees are our greatest asset, and we strive to provide a work environment that is engaging, challenging, and rewarding. **Job Summary** As a Remote Customer Service/Data Entry Representative, you will be responsible for providing a wide range of administrative and staff support services to our Claims Coordination Team. This is a remote position, and we will provide you with the necessary equipment to perform your duties. You will be working independently, but you will be part of a dynamic team that is passionate about delivering exceptional results. **Key Responsibilities** * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to provide insights and analysis * Provide exceptional customer service and support to internal stakeholders * Collaborate with team members to resolve issues and improve processes * Maintain accurate and up-to-date records and files * Perform other administrative tasks as required **Essential Qualifications** * High school diploma or equivalent * 6 months to 1 year of work experience in a related field * Basic computer and typing skills (at least 40 wpm) * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Ability to adapt to changing priorities and deadlines **Preferred Qualifications** * Experience in data entry, customer service, or a related field * Knowledge of claims management systems and processes * Certification in a related field (e.g., customer service, data entry) * Experience working in a remote or virtual environment **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to adapt to changing priorities and deadlines * Proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to learn and adapt to new systems and processes **Career Growth Opportunities and Learning Benefits** At Arsenault, we are committed to providing our employees with opportunities for growth and development. As a Remote Customer Service/Data Entry Representative, you will have access to: * Comprehensive training programs to enhance your skills and knowledge * Opportunities for career advancement and professional growth * Flexible work arrangements to balance work and personal life * Competitive salaries and benefits, including medical, dental, and vision plans * Life and accident insurance, 401(K), and employee stock purchase plan * Educational expense reimbursement and employee assistance program * Matching gift program and other employee recognition programs **Work Environment and Company Culture** At Arsenault, we value diversity, inclusion, and employee well-being. Our company culture is built on the principles of respect, empathy, and open communication. We strive to create a work environment that is engaging, challenging, and rewarding for all employees. As a Remote Customer Service/Data Entry Representative, you will be part of a dynamic team that is passionate about delivering exceptional results. **Compensation and Benefits** We offer competitive salaries and benefits, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) and employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours (availability varies by office and job function) * Training programs * Matching gift program * And more! **Equal Employment Opportunity** At Arsenault, we believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of: * Race * Sex * Color * Disability * National origin * Religion * Creed * Age * Marital status * Citizenship * Veteran status * Gender * Gender identity/expression * Actual or perceived sexual orientation * Any other protected characteristic We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. **How to Apply** If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you! Apply Job! Apply for this job