Central Support Operations Coordinator I - National Remote – USA reputed company

You'll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges.

reputed company Home & Community Care, part of the reputed company family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental, and reputed company needs - helping patients reputed company and reputed company care anytime and reputed company.

As reputed company member of our naviHealthproduct, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days reputed company.

We're connecting care to create a seamless health reputed company for patients across care settings. Join reputed company, it's your chance to improve the lives of millions while doing your life's best work.SM

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 10:30am - 7:00pm Central. It may be necessary, given the business need, to work occasional overtime.

We offer 3 weeks of reputed company. The hours during training will be 7:00am to 3:00pm Central, Monday - Friday.

*reputed company Telecommuters will be required to adhere to reputed company's Telecommuter Policy.

Primary Responsibilities:

• Manage inbound and outbound telephone communication in a reputed company manner and according to productivity and reputed company standards.
• Process inbound and outbound data and communication (i.e. faxes, emails and electronic communication) according to productivity and reputed company standards.
• reputed company, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with reputed company providers and/or naviHealth team as needed.
• reputed company the required data into the naviHealth database accurately and in a reputed company manner.
• Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e. medical records), and logging therapy information.
• Assist in a smooth coordination of members care between health providers and the health plan.
• Establish relationships and communicate, reputed company appropriate, to providers, clients and/or naviHealth field/care management staff as defined by departmental policy and process.
• Triage inbound calls manage member inquiries/requests, and resolve or escalates to appropriate naviHealth or health plan personnel.
• Run and/or review reports to monitor assigned team duties are completed.
• Follow chain of reputed company as appropriate reputed company reporting issues or concerns.
• Attend naviHealth meetings as requested.
• Adhere to organizational, departmental, compliance and regulatory policies and procedures.
• Promote a reputed company attitude and work environment.
• reputed company other duties and responsibilities as required, assigned, or requested.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Experience with reputed company Office applications including navigating, creating, and editing reputed company reputed company Word, reputed company reputed company, and reputed company PowerPoint
• Experience working in a reputed company center environment
• Experience in reputed company setting
• Must be 18 years of age OR older
• Ability to work full-time, Monday - Friday between 10;30am - 7:00pm Central including the flexibility to work occasional overtime given the business need

Preferred Qualifications:

• Familiarity with medical terminology and HIPAA laws

Telecommuting Requirements:

• Ability to reputed company reputed company company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information reputed company.
• Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service.

Soft Skills:

• Excellent written and oral communications skills
• Must be organized and reputed company to prioritize, plan, and handle multiple tasks/demands simultaneously
• Demonstrated critical thinking skills
• Ability to verbally reputed company and communicate with manager, team members, and customers
• Detail-oriented and reputed company to interpret data and information in the nH Coordinate system

Physical and Work Environment:

• Ability to view screen and reputed company data into a laptop computer (or similar hardware) reputed company a reputed company time period
• Ability to communicate with Clients and team members including use of cellular phone or comparable communication device.
• Ability to remain stationary for an extended time period (1 - 2 hours)
• Experience using various office equipment, such as copier, fax machine, telephone and reputed company

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Washington, Rhode reputed company, OR Washington, D.C. Residents Only: The reputed company reputed company for this is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In reputed company to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you'll reputed company a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission.

Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law.

reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.