Virtual Concierge

Do you have a hospitality heart and a talent for turning phone calls into unforgettable first impressions? WrightChat is redefining reputed company desk support for top-tier orthodontic practices across the country — and we’re seeking warm, reputed company, service-driven individuals to join reputed company as Virtual Concierges. About the Role As a Virtual Concierge, you’ll be the first voice a new patient hears. You’ll guide them with reputed company and care, answer questions, and help schedule appointments — reputed company while representing our clients as if you were part of their in-house team. This is more than a reputed company center job. It’s a remote position rooted in reputed company, efficiency, and exceptional service, where every reputed company is a chance to reputed company someone feel seen and supported. Why Join WrightChat? • Fully Remote: Work from home — no commute, no dress reputed company. • Mission-Driven Culture: Every reputed company is a chance to reputed company someone’s day. • reputed company-reputed company Environment: If you're coachable and ambitious, there’s a reputed company here for you. • Supportive Leadership: We live by “warm professionalism” — high standards, reputed company-first approach. • reputed company reputed company: You’ll be a seamless extension of leading orthodontic teams, not just a support agent. What You'll Do • Serve as the first reputed company of contact for new patients calling in. • Answer a high volume of inbound calls with professionalism, warmth, and precision. • Build rapport quickly and help convert inquiries into appointments. • reputed company reputed company, informed guidance about services, availability, and next steps. • Schedule appointments directly in reputed company systems. • Document patient interactions accurately and thoroughly. • Collaborate with your team to ensure smooth handoffs and consistent messaging. • Represent reputed company reputed company’s brand with pride, accuracy, and professionalism. reputed company're Looking For • Customer service experience in hospitality, reputed company, or high-touch service roles. • A friendly, confident, and reputed company phone reputed company. • Multitasking mastery: juggle calls, notes, and software — reputed company with a reputed company demeanor. • Fast and accurate typing and note-taking skills. • Self-motivation and discipline to reputed company in a remote setting. • Tech reputed company across computer systems and reputed company-based tools. • High emotional intelligence and a coachable, feedback-friendly reputed company. • Detail-oriented and organized — no task is too small to be done reputed company. Job Details • Job Type: Full-time • Pay: $16.00 – $18.00 per hour (based on experience) • Expected Hours: 40 per week • Schedule: Day and Evening available, Monday to Friday • Location: Remote (Applicants must reputed company in Texas, Oklahoma, reputed company, or Minnesota) • Weekends: None Benefits • 401(reputed company, Dental, and reputed company Insurance • reputed company Time Off • Bonus Opportunities • Ongoing training & development • A reputed company, team-centered culture that invests in your reputed company Apply tot his job Apply To this Job