Intercultural Programs Administrative Associate - Supporting International Student and Scholar Services at The University of Texas at Austin

Join a Dynamic Team at The University of Texas at Austin

The University of Texas at Austin (UT Austin) is a world-renowned institution that is committed to fostering a culture of internationalization and global engagement. With 18 schools and colleges, including the Dell Medical School, UT Austin is home to a diverse community of over 5,500 international students, more than 800 ESL students, and nearly 1,500 international scholars representing over 120 countries annually. As a leading research university, UT Austin is dedicated to providing a rich and inclusive environment that supports the academic success and personal growth of its students.

About Texas Global and International Student and Scholar Services

Texas Global is a critical component of UT Austin's internationalization efforts, advancing the university's academic mission by leading, supporting, and coordinating international engagement initiatives. Within Texas Global, the International Student and Scholar Services (ISSS) unit plays a vital role in welcoming and supporting international students and scholars, providing a range of programs and services that facilitate their transition to the university community. As an Intercultural Programs Administrative Associate, you will be an integral part of the ISSS team, providing administrative support for international student and scholar programming and initiatives.

Key Responsibilities

• Administrative and Programming Support: Provide administrative support for ISSS programs and events, including international student orientation and signature programs. Ensure accuracy and consistency with data in administrative databases, records, and filing systems.
• Event Planning and Logistics: Support event implementation and logistics, including preparing OOEF forms, reserving event venues, ordering catering, and purchasing supplies. Manage event registration and reservations, and maintain the ISSS programming calendar and attendance tracker.
• Communication: Manage general inboxes and respond to inquiries about ISSS programs and services in a highly professional and culturally sensitive manner. Assist in maintaining website information and contribute content for regular communication to students and scholars.
• Front Desk Operations: Serve as backup for front desk operations, working with front desk staff to maximize efficiency and provide exceptional customer service to international students and scholars.
• ISSS and Texas Global Functions: Actively support the critical priorities and functions of ISSS and Texas Global, serving on internal committees and participating in work groups to support the mission of the organization.

Essential Qualifications

• Bachelor's degree and one year of administrative experience or equivalent education and experience.
• Strong organizational, record-keeping, and documentation skills.
• Successful experience planning and organizing multiple projects simultaneously.
• Excellent customer service skills and ability to work effectively with diverse populations.
• Effective verbal and written communication skills.
• Demonstrated adaptability with various office software and platforms.

Preferred Qualifications

• Intermediate-level skills with Word, Excel, and Outlook.
• Experience living or studying abroad.

What We Offer

UT Austin provides a comprehensive benefits package, including:

• Competitive health benefits with 100% employee premium coverage and 50% family premium coverage.
• Voluntary vision, dental, life, and disability insurance options.
• Generous paid vacation, sick time, and holidays.
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 7.75% employer matching funds.
• Additional voluntary retirement programs, including Tax Sheltered Annuity 403(b) and Deferred Compensation program 457(b).
• Flexible spending account options for medical and childcare expenses.
• Robust free training access through LinkedIn Learning and professional conference opportunities.
• Tuition assistance and expansive employee discount program, including athletic tickets.
• Free access to UT Austin's libraries and museums with staff ID card.
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card.

Career Growth and Development

As an Intercultural Programs Administrative Associate, you will have opportunities to develop your skills and advance your career within the ISSS team and Texas Global. You will be part of a dynamic and collaborative work environment that values diversity, equity, and inclusion. With a commitment to professional development and growth, UT Austin provides a range of training and development opportunities to support your success.

Work Environment

This is a remote-friendly position with a hybrid working arrangement available. You will work in a shared office environment with standard office conditions. UT Austin is committed to providing a safe and inclusive work environment that supports the well-being and success of its employees.

Why Join UT Austin?

UT Austin is a world-class institution that is dedicated to making a positive impact on the world. As an employee, you will be part of a vibrant community that values diversity, equity, and inclusion. With a commitment to excellence and a passion for innovation, UT Austin offers a dynamic and collaborative work environment that supports the growth and success of its employees.

Ready to Apply?

If you are a motivated and detail-oriented individual with a passion for supporting international students and scholars, we encourage you to apply for this exciting opportunity. Please submit your resume, letter of interest, and three work references with their contact information to be considered for this role.

UT Austin is an equal opportunity/affirmative action employer committed to diversity and inclusion. We welcome applications from diverse candidates and are committed to creating a inclusive work environment.