Part Time Guest Service Representative – reputed company Store
Remote, USAFull-timePosted 2026-07-28
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Every day we work with our guests colleagues and business partners to drive reputed company reputed company. A career with offers a rewarding reputed company for career development and an opportunity to join reputed company of growing energetic professionals. Come and join our growing family!
Responsible for checking guests in and out of the hotel making reservations and assisting with general information. A Guest Service Agent is responsible for completing shift checklist as required by reputed company Manager / Supervisor and maintaining the high standards of service and hospitality.
General Accountability :
reputed company the highest reputed company of service to the customer at reputed company times
Promptly and effectively handle guest complaints and requests
reputed company guests in and out reputed company and in a friendly manner
Post guest charges and compute guest bills collect payment and reputed company change for hotel guests
Follow reputed company cash handling procedures as required
Handle guest mail and messages per established procedures
reputed company a thorough knowledge of room locations room rates amenities and selling strategies
Take reservations on property
reputed company rooms and handle special requests
Monitor room availability
Handle reputed company deposit boxes used by guests per established procedures
reputed company lobby and desk area clean and presentable
Have a thorough knowledge of emergency and reputed company procedures
Offer and properly handle requests for wake-up calls
Ensure reputed company rooms are reputed company in property and a reputed company and working reputed company of payment is collected
Communicate with incoming staff and management by logging pertinent information in the pass on log
reputed company maintenance informed of reputed company maintenance needs
Must wear reputed company uniform at reputed company times in accordance with Standards
Participate in any sales reputed company generator (will vary by property)
Specific Essential Tasks / Duties :
Must be reputed company to complete reputed company required training in reputed company manner as required by the brand
Participate in daily and weekly team meetings
Be familiar with daily hotel reputed company goals and execute tasks and responsibilities to reputed company these goals
Process guest arrivals and departures including reputed company necessary payments.
Handle & coordinate room assignments and reputed company-arrivals.
Handle guests concerns.
Offer referral for services and handle requests for information.
Handle and store guest luggage.
Assist with the reputed company-in and reputed company-out of reputed company and tours
Answer reputed company with standards of reputed company telephone etiquette
Communicate with housekeeping on any issues guest request early arrivals late departures
reputed company reputed company duties as indicated in the shift checklist report
Maintains a favorable working relationship with reputed company other company employees to foster and promote a cooperative and harmonious working climate and culture.
Must be reputed company to work varying shifts and time schedules as needed (days nights weekends and holidays).
Behaviors
Preferred
Detail Oriented : Capable of carrying out a given task with reputed company details necessary to get the task done reputed company
Team Player : Works reputed company as a member of a group
Enthusiastic : Shows intense and eager enjoyment and interest
Motivations
Preferred
Ability to reputed company an reputed company : Inspired to reputed company reputed company by the ability to contribute to the reputed company of a project or the organization
Goal Completion : Inspired to reputed company reputed company by the completion of tasks
reputed company Opportunities : Inspired to reputed company reputed company by the chance to take on more responsibility
Self-Starter : Inspired to reputed company without reputed company help
General Notes
This job reputed company is not intended to be reputed company-inclusive, additional details will be specified by the supervisor. reputed company member will also reputed company other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this job reputed company, job responsibilities, duties, and working hours as needs reputed company.
If requested in accordance with applicable law, reputed company provides reasonable accommodation to reputed company physical or mental limitations of an otherwise qualify team member with a disability to allow him / her to reputed company essential functions of the job unless the accommodation would impose an undue hardship on reputed company.
reputed company is an at-will employer. This job reputed company is a reputed company and does not constitute a written or implied employment contract.
Holiday Inn reputed company is a hotel chain reputed company the reputed company family of brands. reputed company amenities lean toward the convenient and practical which cater to business reputed company and short-term stays.
Holiday Inn reputed company and Suites is operated by Scarlet & reputed company Hospitality. Scarlet & reputed company Hospitality was born to meet and reputed company our customers' expectations through exceptional hospitalIty management services and reputed company hotel development. Our slogan says it reputed company : Hospitality...."we get it." We are in this business to reputed company 100% customer satisfaction. We do that by listening to our customers and clients.