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Senior Active Directory and Public Key Infrastructure (PKI) Customer Engineer - Remote Opportunity with Microsoft

Remote, USA Full-time Posted 2025-11-24

Unlock Your Expertise with a Leading Technology Giant

We're seeking a highly skilled Senior Active Directory and Public Key Infrastructure (PKI) Customer Engineer to join our team on a remote contract basis, with the potential to extend up to 18 months or transition into a full-time role. As a key technical resource for Microsoft, you'll have the opportunity to work closely with customers, delivering proactive services, expert guidance, and education workshops to drive their success.

About the Role

As a Senior AD/PKI Customer Engineer, you'll be responsible for providing technical expertise and support to Microsoft customers, focusing on Active Directory Certificate Services, PKI hierarchies, and related technologies. You'll work closely with customers to understand their needs, deliver assessments, and provide guidance on best practices and technology implementation.

Key Responsibilities

  • Deliver proactive services, including education workshops, assessments, and expert guidance to customers
  • Develop and maintain strong customer relationships, ensuring deliveries align with customer projects and milestones
  • Analyze problems and provide technical solutions, leveraging deep knowledge of Active Directory and PKI technologies
  • Maintain, extend, and develop accreditations, certifications, and best practices for key technologies and products
  • Demonstrate strong communication skills, including technical writing, presentation, and training abilities
  • Collaborate with Microsoft's consulting practice and product groups to stay up-to-date on the latest technologies and trends
  • Participate in a thriving developer community, driving continuous improvement and customer satisfaction

Essential Qualifications

To succeed in this role, you'll need:

  • Deep knowledge (300-400 level) of Active Directory Certificate Services, including large-scale two and three-tier PKI hierarchies (>1 issuer)
  • Experience with NDES and OCSP, as well as scripted installations (Preferred)
  • Understanding of database cleanup options and PKI domain maintenance
  • Strong knowledge of Active Directory Domain Services, including replication, performance monitoring, and troubleshooting
  • Experience with Group Policy implementation, design, and troubleshooting
  • Security and administration expertise in Active Directory environments, including PKI
  • Fundamental networking knowledge, including IP, DHCP, DNS, WINS, and routing

Preferred Qualifications

Additionally, experience in the following areas will be beneficial:

  • Active Directory Scripting technologies
  • Active Directory Disaster Recovery
  • Active Directory Monitoring Tools
  • Microsoft Identity Manager
  • Active Directory Federated Services
  • Azure AD Connect
  • Azure Active Directory

Skills and Competencies

To excel in this role, you'll need to possess:

  • Strong technical expertise in Active Directory and PKI technologies
  • Excellent communication and interpersonal skills
  • Ability to develop strategic, ongoing customer relationships
  • Strong analytical and problem-solving skills
  • Technical writing, presentation, and training abilities
  • Ability to work independently and collaboratively as part of a remote team

Career Growth Opportunities

As a Senior AD/PKI Customer Engineer, you'll have access to numerous career growth opportunities, including:

  • Continual learning and professional growth through Microsoft's training and development programs
  • Opportunities to work with cutting-edge technologies and preview new releases before others in the industry
  • Collaboration with a highly motivated team of industry experts, driving customer success and technology innovation
  • Potential to transition into a full-time role or explore other opportunities within Microsoft

Work Environment and Company Culture

As a remote contractor, you'll enjoy the flexibility to work from anywhere, while still being part of a dynamic and collaborative team. Microsoft is committed to fostering a culture of innovation, diversity, and inclusion, providing a supportive and engaging work environment that encourages growth and success.

Compensation, Perks, and Benefits

While specific details may vary, Microsoft offers a comprehensive compensation package, including competitive pay, benefits, and perks that reflect the company's commitment to its employees' well-being and success.

Join Our Team

If you're a seasoned technical expert with a passion for Active Directory and PKI technologies, we encourage you to apply for this exciting opportunity. As a Senior AD/PKI Customer Engineer, you'll play a critical role in driving customer success and shaping the future of technology. Don't miss this chance to join a leading industry expert team and take your career to the next level.

Apply now and unlock your potential with Microsoft!

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