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Innovation Investigator Understudy - Data Entry Specialist at Southwest Airlines ($25/Hour, Part-time)

Remote, USA Full-time Posted 2025-11-03

Join the Southwest Airlines Team: Revolutionizing Aviation through Innovation

Southwest Airlines, a pioneer in the aviation industry, is seeking a highly motivated and detail-oriented individual to join our team as an Innovation Investigator Understudy - Data Entry Specialist. As a part-time member of our Innovation Office, you will have the unique opportunity to work on diverse projects, collaborate with various teams, and drive business growth while developing your skills and expertise.

About Our Company and the Role

At Southwest Airlines, we're passionate about connecting people to what's important in their lives through friendly, reliable, and low-cost air travel. Our Innovation Office is at the forefront of driving technological advancements and process improvements across the organization. As an Innovation Investigator Understudy, you will be an integral part of our team, working closely with business stakeholders, engineers, and other innovation professionals to develop and implement high-quality solutions.

Our Innovation Office comprises various teams, including the Quality Management Office (QMO), Client and Business, and more. The QMO team focuses on ensuring the quality of applications used by our airline staff, while the Client and Business team, including Southwest Get-aways (SWAV), is developing new revenue-generating products and services. As a Data Entry Specialist, you will play a vital role in maintaining accurate records, analyzing data, and supporting business decision-making.

Key Responsibilities and Duties

  • Collaborate with business clients to conduct requirements analysis and develop quality technical solutions that meet business needs.
  • Ensure solutions align with internal tooling, business procedures, and departmental guidelines.
  • Manage timelines for planning, coding, testing, and execution to guarantee solutions are delivered on time and within budget.
  • Act as a liaison to facilitate effective communication between business and innovation teams.
  • Participate in systems and acceptance testing.
  • Adapt to varying project scopes and priorities.

Essential and Preferred Qualifications

To succeed in this role, you should possess:

Essential Qualifications:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to remain organized and manage multiple tasks under tight deadlines.
  • Basic understanding of technical environments.

Preferred Qualifications:

  • Basic knowledge of business analysis, process modeling, and improvement.
  • Familiarity with Agile methodologies.
  • Understanding of project management procedures.
  • Previous analyst internship experience within the last year.
  • Experience solving business problems in a capstone or case competition.

Skills and Competencies Required for Success

To excel as an Innovation Investigator Understudy - Data Entry Specialist, you should demonstrate:

  • Strong critical thinking and problem-solving skills.
  • Effective communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Adaptability and flexibility in response to changing priorities.
  • A culture fit that values being open, direct, respectful, and empathetic.

Career Growth Opportunities and Learning Benefits

At Southwest Airlines, we're committed to providing our employees with opportunities for growth and development. As an Innovation Investigator Understudy, you'll have the chance to:

  • Work on diverse projects and gain exposure to various business areas.
  • Collaborate with experienced professionals and develop your skills.
  • Contribute to company-wide initiatives and drive business results.
  • Enhance your knowledge and expertise in data entry, business analysis, and innovation.

Work Environment and Company Culture

Southwest Airlines is known for its unique company culture, which values:

  • A collaborative and dynamic work environment.
  • Open, direct, and respectful communication.
  • Employee well-being and work-life balance.
  • Diversity, equity, and inclusion.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

  • A hourly rate of $25.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.
  • Travel perks and discounts.

Join Our Team and Take Your Career to New Heights

If you're a motivated and detail-oriented individual looking to join a dynamic team and drive business growth, we encourage you to apply for this exciting opportunity. As an Innovation Investigator Understudy - Data Entry Specialist at Southwest Airlines, you'll be part of a talented team that's shaping the future of aviation. Don't miss this chance to take your career to new heights - apply today!

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