Experienced Remote Customer Experience Specialist and Full Stack Web Developer – Airline Industry Technology and Innovation

Introduction to Delta Airlines and Our Mission

At Delta Airlines, we are committed to redefining the future of aviation and delivering exceptional service to our customers. As a leader in the airline industry, we are seeking passionate and talented individuals to join our team as a Remote Customer Experience Specialist and Full Stack Web Developer. This is an exciting opportunity to work from the comfort of your own home and be part of a dynamic team that is shaping the future of air travel.

Job Summary

We are looking for a highly skilled and experienced Remote Customer Experience Specialist and Full Stack Web Developer to join our team. As a key member of our team, you will be responsible for developing and implementing innovative solutions to enhance our customer experience and drive business success. You will work closely with our cross-functional teams to design, develop, and deploy cutting-edge technology solutions that meet the evolving needs of our customers.

Key Responsibilities

• Develop Proof-of-Concept and MVP (Minimum Viable Product) tasks to validate new architectures and answers
• Contribute to writing and growing code, operating in the front and back-stop technology and cloud infrastructures, and actively take part in code reviews
• Analyze person necessities to derive software program layout and overall performance necessities
• Debug present software program and accurate defects
• Provide guidelines for enhancing documentation and software program improvement procedure standards
• Design and code new software programs or alter present software programs to feature new features
• Writes code that meets specifications and develops software program packages and equipment
• Completes programming and plays trying out and debugging packages
• Develops software program packages and equipment with the use of Agile improvement methodologies
• Design, develop, and preserve internet packages on AWS
• Implement scalable and fault-tolerant structures on AWS
• Utilize AWS offerings inclusive of EC2, S3, RDS, and CloudFront to construct and install internet packages
• Work with the improvement crew to make certain that every one package are optimized for overall performance and scalability
• Troubleshoot and debug internet packages and infrastructure issues
• Collaborate with different groups to enhance the general structure and layout of the internet packages
• Stay contemporary with the present-day improvements in AWS and internet improvement technology

Essential Qualifications

To be successful in this role, you will need to have:

• Strong experience with internet improvement and internet technology inclusive of HTML, CSS, JavaScript, and internet frameworks inclusive of Ruby on Rails, Node.js, or Django
• Bachelor's or Master’s diploma in Computer Science or associated area
• Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront
• Knowledge of containerization and box orchestration (Docker, Kubernetes)
• Strong information on disbursed structures, microservices structure, and cloud-primarily based total infrastructure
• Understanding of database structures and SQL
• Experience with Linux/Unix working structures
• Strong analytical and problem-fixing skills
• Excellent verbal exchange and collaboration skills
• Ability to work in a fast-moving and agile surroundings
• Consistently prioritizes protection and protection of self, others, and private data
• Embraces various people, thinking, and styles
• Possesses an excessive faculty diploma, GED, or excessive faculty equivalency
• Is a minimum of 18 years of age and has the authorization to work inside the United States
• Demonstrates that privateness is a concern whilst coping with private data

Preferred Qualifications

While not required, the following qualifications will give you a competitive edge:

• Airline enterprise know-how is a plus
• Experience operating in an airline generation surroundings is preferred
• Highly influenced and eager to work in a fast-moving organization
• Experience with agile improvement with common releases is a plus
• Bachelor's or Master’s diploma in Computer Science or associated area
• Experience with AWS offerings inclusive of EC2, S3, RDS, and CloudFront preferred

Career Growth Opportunities and Learning Benefits

At Delta Airlines, we are committed to helping our employees grow and develop in their careers. As a Remote Customer Experience Specialist and Full Stack Web Developer, you will have access to a range of training and development opportunities, including:

• Career development programs to help you achieve your long-term professional goals
• Opportunities to work on cutting-edge technology projects and collaborate with cross-functional teams
• Access to industry-leading training and development programs
• Opportunities to attend conferences and industry events
• A culture that encourages innovation, creativity, and experimentation

Work Environment and Company Culture

At Delta Airlines, we are proud of our company culture and work environment. As a Remote Customer Experience Specialist and Full Stack Web Developer, you will be part of a dynamic and inclusive team that values diversity, equity, and inclusion. You will have the opportunity to work from the comfort of your own home and collaborate with colleagues from around the world.

Our company culture is built on a foundation of:

• Respect and empathy for our customers and colleagues
• A commitment to safety, security, and sustainability
• A culture of innovation, creativity, and experimentation
• A focus on diversity, equity, and inclusion
• A commitment to giving back to our communities and supporting social and environmental causes

Compensation, Perks, and Benefits

At Delta Airlines, we offer a competitive salary and benefits package that includes:

• Competitive salary, industry-main pro?t sharing software, and overall performance incentives
• 401(k) with beneficial enterprise contributions of as much as 9%
• Paid days without work which include vacation, holidays, paid private time, maternity, and parental leave
• Comprehensive fitness bene?ts which include medical, dental, vision, short/long time incapacity, and lifestyle bene?ts
• Family care help thru fertility assistance, surrogacy and adoption help, lactation assist, sponsored backup care, and applications that assist with cherished ones in all stages
• Holistic Well-being applications to assist physical, emotional, social, and monetary fitness, which include getting entry to a worker help software imparting assistance for you and all and sundry for your household, loose monetary coaching, and good-sized assets helping intellectual fitness
• Domestic and International space-to be had flight privileges for personnel and eligible own circle of relatives members
• Career improvement applications to obtain your long-time period professional dreams
• World-extensive partnerships to interact in network carriers and progressive dreams created to the cognizance of sustainability and lowering our carbon footprint
• Business Resource Groups were created to attach personnel with not unusual place pursuits to sell inclusion, offer angle, and assist put-in-force strategies
• Recognition rewards and awards thru the platform Unstoppable Together
• Access to over 500 discounts, forte financial savings, and voluntary blessings thru Deltaperks which include automobile and motel leases and auto, home, and puppy insurance, felony services, and childcare

Conclusion

If you are a motivated and talented individual who is passionate about delivering exceptional customer experiences and driving business success, we encourage you to apply for this exciting opportunity. As a Remote Customer Experience Specialist and Full Stack Web Developer at Delta Airlines, you will have the chance to work on cutting-edge technology projects, collaborate with cross-functional teams, and contribute to the growth and success of our company. Don't miss out on this opportunity to join our dynamic team and take your career to new heights. Apply today!