Business Insights and Predictive Analytics Leader - Driving Cost Efficiency and Operational Excellence in Flight Operations

Unlock Your Potential as a Business Insights and Predictive Analytics Expert at Delta Air Lines

Join the Crew Resources team at Delta Air Lines, a leading global airline renowned for its commitment to operational excellence, customer satisfaction, and employee development. As a Business Insights and Predictive Analytics Leader, you will play a pivotal role in driving cost efficiency and operational excellence within Flight Operations (FOP), a $7B budget division. This is an exceptional opportunity to leverage your analytical expertise, business acumen, and communication skills to shape strategic decisions and influence company-wide outcomes.

About Delta Air Lines and the Crew Resources Team

Delta Air Lines is a pioneer in the aviation industry, known for its dedication to innovation, customer experience, and employee growth. The Crew Resources team is an integral part of Delta's operational success, focusing on optimizing crew management processes, improving efficiency, and enhancing customer satisfaction. As a member of this team, you will be part of a dynamic and collaborative environment that values diversity, inclusivity, and employee well-being.

Key Responsibilities

• Cost Saving Analytics and Insights
  • Lead efforts to identify and quantify cost-saving opportunities within all FOP departments, including Crew Scheduling, Crew Tracking, Hotels, Transportation, and Training.
  • Conduct advanced data analysis to understand inefficiencies in crew operations and develop strategies to align with business objectives.
  • Collaborate with internal stakeholders to validate analytics findings and proposed value capture.
• Decision Support & Business Value Communication
  • Communicate insights effectively to senior management, quantifying the value of recommended actions and cost-saving initiatives.
  • Build clear, data-driven business cases to support operational changes and influence company-wide decision-making.
  • Translate complex analytics into actionable recommendations for both technical and non-technical stakeholders.
• Cross-Functional Collaboration
  • Work closely with cross-functional teams, including FOP, IT, ODS, and OAP to align on initiatives that drive cost efficiency.
  • Serve as a liaison between the analytics team and other departments, ensuring collaborative and efficient execution of cost-saving strategies.
  • Partner with the data product team to enhance data availability and quality, supporting more robust and accurate analysis.
• Continuous Improvement & Optimization
  • Establish and track key performance metrics to monitor the success of cost-saving initiatives and identify areas for further improvement.
  • Leverage industry best practices and emerging technologies to drive innovation and efficiency.
  • Drive the continuous improvement of analytical methods, tools, and reporting systems to deliver high-quality insights with increased efficiency.

What You Need to Succeed

To excel in this role, you will need:

• 5+ years of experience in data analysis, business insights, consulting, or operations research with a focus on operational efficiencies.
• Strong expertise in data analytics tools (e.g., SQL, Python, R).
• Excellent communication and presentation skills, with the ability to articulate complex data insights and business impact clearly.
• Strong business acumen, with the ability to identify and drive cost-saving initiatives through data-backed insights.
• Proven problem-solving and critical-thinking skills, with a strategic mindset and strong focus on execution.
• Experience influencing decision-making at all levels of the organization through data storytelling.
• Ability to work cross-functionally and build strong relationships with stakeholders across departments.
• Demonstrates that privacy is a priority when handling personal data.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Preferred Qualifications

To gain a competitive edge, you may also possess:

• Experience in a consulting analytics role.
• Understanding of the Delta Pilot Working Agreement or other airline collective Bargaining Agreements.
• Familiarity with FAA pilot regulations.
• Experience with crew operating systems.
• Bachelor's degree in Computer Science, Engineering, or equivalent field.

Career Growth Opportunities and Learning Benefits

At Delta Air Lines, you will have access to a range of career development programs and opportunities to achieve your long-term career goals. As a Business Insights and Predictive Analytics Leader, you will be able to:

• Develop your analytical and business skills through hands-on experience and training.
• Collaborate with cross-functional teams to drive business outcomes and influence company-wide decisions.
• Stay up-to-date with industry trends and emerging technologies through ongoing learning and development opportunities.

Work Environment and Company Culture

Delta Air Lines is committed to creating a work environment that is inclusive, diverse, and supportive of employee well-being. As a remote worker, you will be part of a distributed team that values flexibility, collaboration, and open communication.

Compensation, Perks, and Benefits

Delta Air Lines offers a comprehensive compensation and benefits package, including:

• Competitive salary and industry-leading profit-sharing program.
• 401(k) with generous company contributions up to 9%.
• Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave.
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
• Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

Join Our Team!

If you are a motivated and experienced business insights professional looking to drive cost efficiency and operational excellence in the aviation industry, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

Apply now and take the first step towards a rewarding career at Delta Air Lines!