Business Operations Manager - Clinical Performance Excellence in Virtual Women's Health

Transforming Women's Health with Midi Health: Join Our Dynamic Team as a Business Operations Manager

Midi Health is revolutionizing the way women's health is approached during midlife transitions. As a pioneer in virtual care clinics tailored to women's needs during perimenopause, menopause, and other health challenges associated with this life stage, Midi Health is on a mission to provide expert, compassionate, and technologically driven care. Our platform is designed to offer comprehensive support through telehealth visits, continuous messaging, and thoughtful prescribing practices, ensuring that women receive the care they deserve without the frustrations of the traditional healthcare system.

About Us

At Midi Health, we're not just a healthcare provider; we're advocates for change. We believe in a world where women are not left misdiagnosed or undertreated during their midlife health journey. Our team is passionate, dedicated, and committed to leveraging technology and expert knowledge to bridge the gaps in women's healthcare. As an entirely virtual company, we offer a flexible and dynamic work environment that is as innovative as it is compassionate.

To learn more about our vision, values, and the innovative work we're doing, you can watch our Meet Midi Video or visit our Midi Home Page.

The Role: Business Operations Manager - Clinical Performance

We're seeking an exceptional Business Operations Manager to join our team, focusing on Clinical Performance. This role is pivotal in driving our business forward by harnessing the power of data and process development. You'll be an integral part of our Business Operations Team, working closely with Clinical Operations, Product, and Data Science teams to optimize clinician performance, improve operational efficiency, and inform strategic decisions with data-driven insights.

Key Responsibilities

• Develop and implement key metrics to assess and enhance clinician performance, ensuring alignment with our business objectives.
• Collaborate with Clinical Operations to identify areas for improvement in clinician recruitment, onboarding, education, and tooling, driving initiatives that boost performance.
• Balance the need for high performance with the imperative of maintaining quality care and a positive work environment.
• Work closely with Product and Engineering teams to design and implement dashboards and tools that provide actionable insights.
• Conduct in-depth analyses to inform strategic decisions and identify next steps.
• Design and execute experiments to test hypotheses and understand their impact on key metrics.
• Create concise, insightful reports that drive alignment across the organization and guide implementation.
• Lead meetings with leadership and cross-functional teams, ensuring effective communication and project progression.
• Develop, document, and implement processes that enhance efficiency, productivity, and effectiveness across multiple teams.

Qualifications and Skills

To excel in this role, you should have:

• A minimum of 4 years of experience in healthcare, business operations, operations, strategy, startups, analytics, or engineering.
• Familiarity with the digital health or healthcare sector, although not mandatory, is highly beneficial.
• Exceptional analytical capabilities and data skills, with proficiency in tools like Google Sheets and Excel.
• Experience with analytics and business intelligence tools such as Quicksight or Looker.
• A background in creating supply and demand forecasts, defining and optimizing processes, and managing change.
• Excellent communication skills, with meticulous attention to detail, organization, and prioritization.

As a Business Operations Manager at Midi Health, you'll not only be joining a team that's passionate about transforming women's health but also have the opportunity to grow professionally in a dynamic and supportive environment. You'll be working at the forefront of healthcare innovation, with the chance to develop your skills in data analysis, process optimization, and strategic planning.

Career Growth and Learning Benefits

At Midi Health, we're committed to the growth and development of our team members. As a Business Operations Manager, you'll have access to a range of learning opportunities, including:

• Professional development workshops and training sessions.
• Mentorship from experienced leaders within the organization.
• Opportunities to take on new challenges and expand your role.
• Collaboration with cross-functional teams to drive business outcomes.

Work Environment and Culture

As an entirely virtual company, we offer a flexible work environment that allows you to work from anywhere. Our culture is built on the principles of innovation, compassion, and teamwork. We value diversity, inclusivity, and the well-being of our team members, striving to create a workplace where everyone feels supported and empowered to succeed.

Compensation and Benefits

We offer a competitive salary and a comprehensive benefits package that reflects our commitment to the well-being of our team members. Our benefits include [general benefits such as health insurance, paid time off, professional development opportunities, etc.]. We believe in rewarding our team members for their hard work and dedication.

Join Our Journey

If you're a motivated and analytical professional with a passion for healthcare and a talent for driving business performance, we encourage you to apply for this exciting opportunity. Even if you don't meet every qualification on our list, we'd love to hear from you. At Midi Health, we're committed to finding the right talent to join our friendly and dynamic team.

Apply now and be part of a revolutionary approach to women's health, leveraging your skills to make a meaningful difference in the lives of women everywhere.