District Performance Coordinator - Driving Excellence in Pharmacy Operations Across Region 23 District 21

Bringing Our Heart to Every Moment of Your Health at CVS Health

At CVS Health, we're on a mission to revolutionize the way healthcare is delivered. With a rich history and a strong presence across the United States, we're committed to making healthcare more accessible, affordable, and personal. As a core part of our team, you'll be instrumental in driving our vision forward and contributing to the well-being of our communities.

About the Role: District Performance Coordinator (DPC)

We're seeking a highly skilled and dedicated District Performance Coordinator to join our team in Region 23 District 21. As a DPC, you'll play a pivotal role in fostering a culture of excellence across our pharmacies, ensuring they're effectively staffed, prepared for key activities, and compliant with regulatory guidelines. You'll be the critical support partner to our Pharmacy District Leader (DL, RX) and District Support Pharmacist Leader (DSPL), driving district-level performance and helping to shape the future of our organization.

Key Responsibilities

• Pharmacist Scheduling and Payroll: Manage pharmacist scheduling and payroll for the district, ensuring seamless operations and partnering with the DSPL to schedule District Support Pharmacists (DSPs) effectively.
• Vaccine Clinic Scheduling: Coordinate vaccine clinic scheduling, particularly during flu season, and ensure adequate pharmacist coverage to minimize client escalations.
• Administrative Activities: Handle a range of administrative tasks, including expenses, payroll, supply ordering, and more.
• Data Analysis and Reporting: Pull, format, and analyze district and individual pharmacy reporting to identify opportunities for growth and improvement.
• Issue Resolution: Follow up on outstanding issues, such as exception reporting, CRS audits, and IT/service ticket escalations.
• Calendar and Email Management: Manage the DL, RX's calendar and inbox, ensuring timely follow-up on urgent matters and using judgment to address issues independently.
• Change Champion: Serve as a champion for change, liaising with CSC partners to track and monitor progress on pilot implementations and new program rollouts.

Essential Qualifications

• Travel Requirements: Able to travel to 100% of the district's pharmacy locations and up to 20% of the time for store visits, events, and inventories.
• Work Experience: 1+ year of full-time work experience in a retail and/or corporate environment.
• Education: High School diploma or GED required; Associates degree preferred.
• Pharmacy Technician Licensure/Certification: Obtain within 90 days of joining the role.
• Interpersonal and Communication Skills: Strong interpersonal and communication skills, with the ability to collaborate effectively and work with a high degree of accuracy.
• Organizational Skills: Proven ability to handle multiple tasks simultaneously and meet deadlines with minimal supervision.
• Technical Skills: Proficient in Microsoft Teams, Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications

• Pharmacy Technician Experience: Prior experience as a Pharmacy Technician is strongly preferred.
• Scheduling Systems Experience: Familiarity with mySchedule and Workbrain or other scheduling/time and attendance/payroll systems is desirable.

What We Offer

At CVS Health, we're committed to supporting our colleagues' well-being and career growth. As a District Performance Coordinator, you'll be eligible for a competitive salary, bonus opportunities, and a comprehensive benefits package, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan and Employee Stock Purchase Plan
• Term life insurance and disability benefits
• Well-being programs and education assistance
• CVS store discount and partner discount programs
• Paid Time Off (PTO) and holidays

Career Growth and Development

As a District Performance Coordinator, you'll have opportunities to develop your skills and advance your career within our organization. You'll be part of a dynamic team that values collaboration, innovation, and continuous learning. Our culture is built on a foundation of trust, respect, and open communication, providing a supportive environment for you to grow and thrive.

Our Culture and Values

At CVS Health, we're guided by a clear purpose: Bringing our heart to every moment of your health. Our Heart At Work Behaviors support this purpose, empowering our colleagues to make a meaningful difference in the lives of our customers. We're committed to fostering a culture of excellence, innovation, and inclusivity, where everyone can bring their unique perspectives and talents to the table.

Join Our Team

If you're a motivated and detail-oriented professional looking to make a real impact in the healthcare industry, we want to hear from you. As a District Performance Coordinator, you'll play a critical role in driving our mission forward and shaping the future of our organization. Apply now to join our team and start making a difference today!

We anticipate the application window for this opening will close on: 01/01/2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.