Experienced Senior Content Strategist – Global Marketing Communications and Digital Experience Development

Introduction to Marcom and the Role

Imagine being part of a team that crafts the narrative behind one of the world's most innovative and beloved brands. At Marcom, Apple's Global Marketing Communications group, we are dedicated to creating seamless, world-class communications that inspire millions of consumers worldwide. As a Senior Content Strategist, you will play a pivotal role in developing and executing content strategies that drive a flawless end-to-end customer experience across various platforms, including apple.com, Retail stores, and partner digital and brick-and-mortar stores.

Job Summary

The Senior Content Strategist position is a career-defining opportunity for a highly skilled professional to lead the development of content strategies that connect media and advertising initiatives, ensuring a cohesive brand voice and message. This role requires a deep understanding of content strategy, including content models, hierarchy, formats, SEO, and the ability to leverage analytics and insights to inform strategy, define success, and measure performance.

Key Responsibilities

• Develop and lead content strategies for key environments, ensuring alignment with media and advertising initiatives to drive a seamless customer experience.
• Translate business and consumer insights into clearly articulated content strategies, collaborating with Brand, Brand Strategy, Analytics, and Insights teams.
• Deliver creative briefs that inspire creative teams and provide clear direction on impactful content development.
• Work cross-functionally to develop a common language and understanding of success metrics, partnering closely with analytic teams to assess the impact of the work.
• Support the integration of content into comprehensive digital online and in-store experiences, enabling cross-marketing and avoiding duplication of efforts.
• Successfully align teams around ideas and steer the direction of work over time, in partnership with Cross-Functional and Project Management teams.

Essential Qualifications

To excel in this role, you will need:

• 12-15 years of experience in content strategy or related fields, with a proven track record of developing and executing successful content strategies.
• A deep understanding of content strategy, including content models, hierarchy, formats, SEO, and analytics.
• Fluency in leveraging analytics and insights to inform content strategy, develop KPIs, and measure performance.
• Skilled at crafting strategies for different platforms (e.g., websites, social) and across platforms (e.g., digital and in-store).
• Ability to interrogate briefs, understand the fundamentals of an ask, and deliver a thoroughly pressure-tested, clearly articulated position.
• Expertise in developing frameworks, including customer journeys.
• Ability to partner with internal teams to optimize the use of existing content and assess the need to develop new content based on customer needs.
• Experience working with Connection Planners, Creative, UX, and Media/Comms teams to deliver exceptional work.
• Proficient in presentation development, including simplifying complex ideas, creating clear linear narratives, and actionable next steps.
• Proven leadership skills to successfully advocate for work across diverse, cross-functional teams.
• Comfortable operating at multiple levels, from transformational strategic thinking to detailed content recommendations.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Bachelor's Degree in a relevant field, such as Marketing, Communications, or Journalism.
• Experience working in a fast-paced, dynamic environment, with a proven ability to adapt to changing priorities and deadlines.
• Familiarity with project management tools and software, such as Asana, Trello, or Basecamp.
• Experience with data analysis and interpretation, with the ability to draw insights from complex data sets.

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Strategic thinking: Ability to develop and execute content strategies that drive business results.
• Collaboration: Ability to work effectively with cross-functional teams, including Creative, UX, and Media/Comms.
• Communication: Ability to clearly articulate complex ideas and strategies to various stakeholders.
• Analytics: Ability to leverage analytics and insights to inform content strategy and measure performance.
• Leadership: Ability to lead and advocate for work across diverse teams.

Career Growth Opportunities and Learning Benefits

At Marcom, we are committed to the growth and development of our team members. As a Senior Content Strategist, you will have access to:

• Professional development opportunities: Training, workshops, and conferences to enhance your skills and knowledge.
• Mentorship: Guidance and support from experienced leaders and professionals in the field.
• Cross-functional collaboration: Opportunities to work with various teams, including Creative, UX, and Media/Comms.
• Industry recognition: The chance to work on high-profile campaigns and projects that drive business results and earn industry recognition.

Work Environment and Company Culture

At Marcom, we pride ourselves on our dynamic and collaborative work environment. As a Senior Content Strategist, you will be part of a team that values:

• Innovation: We encourage creativity, experimentation, and innovation in all aspects of our work.
• Collaboration: We believe in the power of teamwork and collaboration to drive business results.
• Diversity and inclusion: We strive to create a work environment that is inclusive, respectful, and welcoming to all.
• Work-life balance: We recognize the importance of balance and offer flexible working arrangements to support your personal and professional needs.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: A benchmarked salary that reflects your experience and qualifications.
• Benefits: Comprehensive benefits, including health, dental, and vision insurance, as well as retirement savings plans.
• Perks: Access to exclusive employee discounts, on-site fitness classes, and wellness programs.

Conclusion

If you are a motivated and experienced content strategist looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Senior Content Strategist at Marcom, you will have the chance to work on high-profile campaigns, collaborate with cross-functional teams, and drive business results. Don't miss out on this opportunity to join our dynamic team and take your career to the next level. Apply now and take the first step towards a rewarding new role!