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Customs Trade Coordinator - 2: Remote Opportunity with Competitive Salary and Comprehensive Benefits

Remote, USA Full-time Posted 2025-11-03

Join the FedEx Logistics Team as a Customs Trade Coordinator - 2

Be a part of something bigger. We're looking for a highly skilled and detail-oriented Customs Trade Coordinator - 2 to join our team! As a leading provider of freight forwarding, import, and export services, FedEx Logistics is committed to helping companies reach markets throughout the world. We offer a flexible, hybrid Remote arrangement for this position, allowing you to work from the comfort of your own home while still being part of a dynamic team. In recognition of your expertise, this position offers a competitive salary and comprehensive benefits package.

About FedEx Logistics

FedEx Logistics provides a wide range of services, including freight forwarding, import and export services, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. Our team is dedicated to helping customers of all sizes solve the intricacies of shipping goods globally. We're proud to be an equal opportunity employer, committed to employing and promoting qualified minorities, females, individuals with disabilities, and covered veterans.

Job Summary

As a Customs Trade Coordinator - 2, you will play a critical role in coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. You will provide impeccable customer service, obtain correct classification of goods for customs release, and process import-related documentation for submission to US Customs. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  • Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
  • Provide impeccable customer service to internal staff, departments, other FedEx operations, and customers
  • Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs
  • Perform data entry and processing of various import-related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
  • Maintain and keep current all shipment documentation in compliance with all record-keeping requirements
  • Adhere to all international importing and exporting regulations
  • Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service
  • Process agency brokerage shipments and handle remote filings
  • Ensure all government and organizational policies are followed
  • Perform other duties as assigned

Requirements

Essential Qualifications

  • High School Diploma or GED required
  • Minimum of 6 months work experience preferred
  • Data entry/keyboard experience required
  • MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner) required
  • Excellent communication skills, verbal and written
  • Organizational skills and ability to handle high volume of work
  • Inter-personal skills and ability to work independently with minimum supervision
  • Problem-solving skills and ability to handle time-sensitive work

Preferred Qualifications

  • Shift: Monday - Friday 7:00 AM – 3:30 PM Pacific OR Tuesday-Saturday 7:00 AM – 3:30 PM Pacific
  • Location: Remote - Must live 50 miles of 2349 Aviation Drive (Indiana)

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

  • Ability to use multiple systems and reference materials
  • Interact with customers, carriers, brokers, government agencies, internal staff, and management of all levels
  • Excellent communication and problem-solving skills
  • Ability to work independently with minimum supervision
  • Organizational skills and attention to detail

Career Growth Opportunities and Learning Benefits

At FedEx Logistics, we're committed to the growth and development of our employees. As a Customs Trade Coordinator - 2, you will have opportunities to:

  • Develop your skills and knowledge in customs trade and import/export regulations
  • Work with a dynamic team of professionals who are passionate about delivering exceptional customer service
  • Take on new challenges and responsibilities as you grow in your role
  • Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

At FedEx Logistics, we're proud of our company culture and work environment. As a remote employee, you will have the flexibility to work from home while still being part of a dynamic team. We offer:

  • Flexible work arrangements, including remote work options
  • Competitive salary and comprehensive benefits package
  • Opportunities for growth and development
  • Collaborative and dynamic work environment

Compensation, Perks, and Benefits

We offer a competitive salary range of $15.07 - $23.88 per hour, depending on experience. As an eligible employee, you will also have access to:

  • Health, vision, and dental insurance
  • Retirement plan
  • Additional pay, premiums, or bonus potential

Conclusion

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity as a Customs Trade Coordinator - 2. With a competitive salary, comprehensive benefits package, and opportunities for growth and development, this role is an excellent choice for anyone looking to start or advance their career in customs trade. Don't miss out on this opportunity - apply now!

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