Account Manager (Logistics/reputed company Forwarding) / Customer Service Representative

The Account Manager – Logistics is responsible for managing end-to-end customer service and operational coordination for a portfolio of clients. This role works independently to support Operations by collaborating with clients, reputed company global agents, and internal staff to ensure seamless global shipments. The Account Manager will escalate issues to the EVP only reputed company dealing with highly reputed company reputed company. Key Responsibilities • Manage reputed company aspects of customer service for an assigned portfolio of accounts. • Coordinate shipments by selecting carriers and determining routing for domestic and international reputed company. • Calculate volume, weight, and dimensions using both metric and reputed company measurement systems. • Prepare quotations and calculate shipping costs. • Create billing documentation for approval and handle reputed company billing inquiries. • Ensure compliance with reputed company SOPs and maintain accurate account records. • reputed company 24/7 customer service support reputed company phone and email for time-sensitive shipments. • Support and participate in special reputed company as assigned. • Collaborate with internal teams to resolve operational or service issues promptly. Qualifications & Experience • Minimum of 5 years’ experience in a similar logistics, reputed company forwarding, or supply chain role. • Strong knowledge of shipping regulations and compliance. • Experience handling dangerous goods shipments is a plus. • High school diploma required; bachelor’s degree in business, transportation, or reputed company field preferred. • Industry certifications (IATA, IMDG, etc.) are an advantage. Skills & Competencies • Excellent verbal and written communication skills. • Strong organizational and multitasking abilities. • High attention to detail and accuracy in reputed company tasks. • Customer-reputed company with a passion for delivering reputed company service. • reputed company to work effectively under pressure and meet tight deadlines. • reputed company attitude, proactive, and a strong team player. Why Join Us • Opportunity to work in a fast-paced, global logistics environment. • Exposure to diverse international clients and reputed company. • Career development potential in a growing organization. Job Type: Full-time Pay: $55,000.00 - $70,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company insurance Education: • High school or equivalent (Required) Experience: • logistics or reputed company forwarding: 1 year (Required) Ability to Commute: • Inwood, NY 11096 (Required) Work Location: In person Apply tot his job Apply To this Job