Experienced Executive Assistant for Corporate Sustainability Team - Providing Administrative Support in a Dynamic and Fast-Paced Environment

Introduction to American Express and the Corporate Sustainability Team

American Express is a global services company that empowers customers to take charge of their financial lives and achieve their goals. With a rich history spanning over 170 years, the company has established itself as a leader in the industry, known for its commitment to excellence, customer satisfaction, and community development. The Corporate Sustainability (CS) team is a vital part of American Express, responsible for promoting environmental, social, and governance (ESG) initiatives, corporate philanthropy, and internal and external communications. As a dynamic and fast-paced team, CS requires a highly skilled and experienced Executive Assistant to provide administrative support to its senior leaders.

Job Summary

We are seeking an exceptional Executive Assistant to join our Corporate Sustainability team. As an Executive Assistant, you will provide high-quality administrative support to up to three team vice presidents, including the Head of Corporate Sustainability, the VP of Philanthropy, and the VP of ESG. Your primary responsibility will be to ensure seamless day-to-day operations, manage complex calendars, coordinate travel arrangements, and provide exceptional customer service to internal and external stakeholders. If you are a motivated and organized individual with a passion for sustainability and administrative excellence, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Manage calendar activity, including coordination and oversight of internal and external business meetings, sending invitations, reserving facilities, and preparing meeting materials or agendas as needed
• Make travel arrangements and itineraries, including air, hotel, transfers, and visas, and ensure that all necessary documents are in order
• Prepare, reconcile, and process expense reports in line with company and organization requirements using Concur Expense System
• Create and manage strong administration and approvals processes within the CS team, ensuring that all tasks are completed efficiently and effectively
• Support onboarding, including equipment, access, and support with onboarding plans for new hires to the team, and ensure that all necessary paperwork and documentation are completed
• Manage general follow-up and generate reminders to effectively meet deadlines and commitments, and ensure that all tasks are completed on time
• Procure laptops, office supplies, office space, and other necessary equipment, and manage the procurement process, including researching and approving invoices and resolving any accounting errors
• Manage administration, including updating distribution lists, onboarding for external vendors, and tracking external scopes of work, and ensure that all administrative tasks are completed efficiently and effectively

Essential Qualifications

• Minimum 4 years of executive administrative support experience within a large organization, preferably in a fast-paced and dynamic environment
• High level of proficiency using MS Office, including Word, Excel, and PowerPoint, and ability to learn new software and systems quickly
• Excellent time management and organizational skills, with a strong focus on accuracy and attention to detail, and ability to work flexibly across multiple priorities and deadlines
• Experience interacting with senior executives and their EAs, including across multiple time zones, and ability to build strong relationships with internal and external stakeholders
• Proven track record of managing executives effectively, with a "customer first" mentality and keen attention to the executive's experience and needs
• Ability to operate with a high level of integrity, handling sensitive issues and maintaining complete confidentiality, and ability to work in a team environment and collaborate with others to achieve common goals

Preferred Qualifications

• Proficiency using internal AXP (or related) tools and systems, including Live Meeting, webcam, phone functions, MS Outlook, Ariba, Concur, Payroll, SharePoint, and myHR
• Ability to develop and deliver effective verbal and written communications, at all levels of management, colleagues, and business contacts, and ability to identify problems, determine possible solutions, and proactively work to resolve issues
• Proficiency with major social media tools, including LinkedIn, Facebook, Twitter, Instagram, and TikTok, and ability to build and maintain effective professional relationships across all areas of the organization
• Strong interpersonal, relationship, and networking skills, and ability to work in a dynamic environment and adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At American Express, we are committed to the growth and development of our employees. As an Executive Assistant, you will have access to a range of training and development opportunities, including leadership development programs, mentorship, and coaching. You will also have the opportunity to work with a talented and diverse team of professionals who are passionate about sustainability and corporate social responsibility. Our company culture values innovation, creativity, and collaboration, and we encourage our employees to think outside the box and come up with new and innovative solutions to complex problems.

Work Environment and Company Culture

American Express is a dynamic and fast-paced work environment that values diversity, equity, and inclusion. We believe that our employees are our greatest asset, and we are committed to creating a work environment that is inclusive, supportive, and respectful of all employees. Our company culture is built on a set of core values that include customer commitment, quality, integrity, teamwork, and community involvement. We are a global company with a local presence, and we are committed to making a positive impact in the communities where we operate.

Compensation, Perks, and Benefits

We offer a competitive salary range of $24.05 to $48.10 hourly, plus bonus and benefits. Our benefits package includes comprehensive medical, dental, vision, life insurance, and disability benefits, as well as a 6% company match on retirement savings plan. We also offer flexible working arrangements, including hybrid, onsite, or virtual options, depending on role and business need. Our employees also have access to a range of perks and benefits, including free financial coaching and financial well-being support, comprehensive medical and wellness programs, and career development and training opportunities.

Conclusion

If you are a motivated and organized individual with a passion for sustainability and administrative excellence, we encourage you to apply for this exciting opportunity. As an Executive Assistant, you will play a critical role in supporting our Corporate Sustainability team and contributing to the success of American Express. We are committed to creating a work environment that is inclusive, supportive, and respectful of all employees, and we look forward to welcoming you to our team.

Apply now and join our team of talented and dedicated professionals who are passionate about making a positive impact in the world. We are excited to review your application and discuss this opportunity further with you.