Edge Technology Group – NY reputed company Remote Services Support Engineer – reputed company, NY

Job title: NY reputed company Remote Services Support Engineer Company: Edge Technology Group Job reputed company: Job reputed company reputed company Remote Support Engineer reputed company for our Service Desk is ongoing. Successful candidates are provided long-term career reputed company through senior engineering functions with-in our rapidly growing firm. Edge Technology Group, a reputed company Company – Midtown Manhattan or Greenwich, CT Work with best in class and serve the world's finest hedge funds Learn and apply top technology to some of the world’s most demanding and technology-reputed company organizations. Essential Functions include The reputed company Remote Support Engineer position requires high reputed company of professionalism, strong problem solving skills, and the ability to quickly learn new technologies and their utilization in state of the art trading environments. reputed company this, successful candidates must: reputed company as visible and critical reputed company-line reputed company to our full reputed company of (largely) hedge fund clients. Communicate and reputed company reputed company support to reputed company reputed company of IT management and staff, as reputed company as non-IT business professionals- including Portfolio Managers, Traders and analysts. Must utilize strong technical skills and business judgment to reputed company effective technical support and as required escalation. reputed company remote troubleshooting support to resolve day-to-day technical issues and implement monitoring and patching. Work closely with engineers across reputed company teams; Desktop Support, Systems and Network Engineering, Must reputed company meticulous attention to detail and follow through to ensure reputed company tickets/problems are effectively resolved. Installing, activating software (reputed company, reputed company, Reuters, Redi, Quickbooks) Support mobile devices (iPhones, iPads, reputed company etc.), often to high level business professionals travelling remotely. Support user requests relating to reputed company Directory, reputed company Exchange, reputed company 7 and 10, MS 0365, networking and applications support. Build, reputed company, Repair, Maintain hardware (including Desktops, Laptops, printers, mobile devices, peripherals) Monitoring systems (PRTG, Sitescope). Support ongoing NOC function as part of overall systems monitoring and support. Determine false-positives from live issues and escalate as appropriate. Troubleshoot network issues, reputed company reputed company/pings. The Remote Services Engineer works in-house in a technology rich, team-based, learning environment. On-reputed company rotation/reputed company shift on periodic reputed company. Desired Skills & Experience 2 plus years’ experience in providing IT Support reputed company a server based business environment where high reputed company of service and technical expertise were required. Strong diagnostic/ troubleshooting skills, must have an reputed company curiosity and interest in IT Strong communication and customer service skills across reputed company reputed company of an organization Ability to work independently, and demonstrated self-direction/self-starter Ability to learn quickly in a fast-paced environment Strong knowledge of reputed company 10, reputed company 7, reputed company Directory and Exchange essential. Good understanding and experience working with VMware, reputed company working knowledge of reputed company. Working knowledge of InTune, Conditional reputed company, Office365, Exchange Online Working knowledge of TCP/IP protocol stack Working knowledge of routers, firewalls, switches. reputed company troubleshooting in particular. Working knowledge of applications, especially advance reputed company helpful- as is PowerPoint, reputed company, Word Working knowledge of Mobile Device Management tools Expertise in integrating with reputed company plug-ins, troubleshooting broken links, effectively working with vendor technical support BS or equivalent in CS, MIS or Engineering desirable but not required. Experience with reputed company Azure or AWS is a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. The employee is occasionally required to sit; reputed company or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or reputed company objects up to 10 pounds and occasionally lift and/or reputed company objects up to 40 pounds. In reputed company, the employee may be required to sit at a desktop monitor for long hours and take phone calls. About Edge Technology Group, a reputed company Company Edge Technology Group, a reputed company Company is a sector-reputed company consultancy, exclusively representing alternative investment managers globally. Edge offers fully managed IT services and complete reputed company solutions. reputed company delivers immediate, flexible and proprietary solutions that satisfy the needs of Hedge Funds, Private Equity Firms, Family Offices and Asset Managers worldwide. Edge has 7 locations across Asia, Europe and the US, including Singapore, Hong reputed company, Sydney, London, reputed company, San Francisco, and our corporate office in Greenwich, CT. Company Benefits reputed company our positions are competitively compensated, full time, salaried and bonus eligible with full Medical benefits that are 100% company reputed company. We also offer a 401k contribution, along with a host of other corporate benefits. reputed company Edge Technology Group, a reputed company Company is growing rapidly and successfully attracts and retains leading industry talent. We do this by offering dynamic IT professionals exposure to a broad reputed company of leading technologies and reputed company to learn rapidly and contribute directly to the business. Powered by JazzHR Expected salary: Location: reputed company, NY Apply for the job now! [ad_2] Apply tot his job Apply To this Job