**Experienced Full Stack Data Entry Specialist – Live Chat, Remote Application Development**
**Join the American Express Team and Revolutionize the Way We Deliver Exceptional Customer Experiences**
Are you a highly motivated and detail-oriented individual with a passion for data analysis and customer service? Do you thrive in fast-paced environments and enjoy working collaboratively with cross-functional teams? If so, we invite you to apply for the Experienced Full Stack Data Entry Specialist position at American Express. As a key member of our team, you will play a critical role in shaping the future of our customer experience and driving business growth through innovative solutions.
**About American Express**
American Express is a global leader in the financial services industry, with a rich history of innovation and customer-centricity. Our company is built on a foundation of trust, integrity, and a commitment to delivering exceptional experiences for our customers. We are proud to be a leader in the industry, and we are excited to welcome talented individuals like you to our team.
**Job Summary**
As an Experienced Full Stack Data Entry Specialist, you will be responsible for working closely with our utility teams to capture and analyze commercial enterprise needs. You will leverage Voice of the Customer (VOC) methods to outline and transform data within our Cornerstone Large Data Platform. Your expertise in data analysis and technical skills will enable you to design and build robust data models, process large datasets, and deliver innovative solutions that drive business growth.
**Key Responsibilities**
* Collaborate with utility teams to outline, body, and capture commercial enterprise needs
* Grow information of VOC methods and leverage them to outline and transform data within the Cornerstone Large Data Platform
* Design and build robust data models to aid fulfilling statistics processing and standardized metric definitions
* Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions
* Ensure high-quality and accuracy through intensive testing at variable and use case levels
* Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems
* Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools
* Proactively pick out and automate guide obligations to improve best and efficiency
* Operate carefully with companions from GSN and AET to prioritize, define, increase, and take a look at the statistics for various use cases as part of the VOC cease to quit technique
**Essential Qualifications**
* Hands-on experience on Hive/Hadoop, Pyspark, Python, Shell Scripting languages, development launch management, and troubleshooting understanding for data pushed tasks for a span of no less than 3+ years
* Energetic collaboration with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables
* Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
* Prior experience in customer service or data entry roles preferred
* Excellent typing speed and accuracy
* Strong communication skills, both written and verbal
* Ability to multitask and prioritize in a fast-paced environment
* Proficiency in using computer applications and navigating online systems
* Flexible availability to work varying shifts as needed
**Preferred Qualifications**
* Experience with data analysis and technical skills, including Hive/Hadoop, Pyspark, Python, Shell Scripting languages, development launch management, and troubleshooting understanding
* Familiarity with Agile methodologies of delivery and experience working in fast-paced environments
* Strong analytical and problem-solving skills, with the ability to think critically and creatively
* Experience working with cross-functional teams and collaborating with stakeholders to deliver business outcomes
* Strong communication and interpersonal skills, with the ability to build relationships and influence others
**Skills and Competencies**
* Strong analytical and problem-solving skills, with the ability to think critically and creatively
* Excellent communication and interpersonal skills, with the ability to build relationships and influence others
* Ability to work collaboratively with cross-functional teams and stakeholders to deliver business outcomes
* Strong technical skills, including Hive/Hadoop, Pyspark, Python, Shell Scripting languages, development launch management, and troubleshooting understanding
* Familiarity with Agile methodologies of delivery and experience working in fast-paced environments
* Strong attention to detail and ability to ensure high-quality and accuracy in all work products
**Career Growth Opportunities and Learning Benefits**
At American Express, we are committed to helping our employees grow and develop their careers. We offer a range of learning and development opportunities, including:
* Comprehensive training programs to help you develop your skills and knowledge
* Mentorship and coaching from experienced colleagues
* Opportunities to work on high-visibility projects and contribute to business growth
* A culture of innovation and experimentation, where you can try new things and learn from your mistakes
* A supportive and inclusive work environment, where you can be yourself and bring your unique perspective to the table
**Work Environment and Company Culture**
At American Express, we are proud to be a leader in the financial services industry, and we are committed to creating a work environment that is inclusive, supportive, and empowering. Our company culture is built on a foundation of trust, integrity, and a commitment to delivering exceptional experiences for our customers. We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.
**Compensation, Perks, and Benefits**
We offer a competitive hourly rate of $35, as well as a range of benefits and perks, including:
* Remote work opportunity with the flexibility to work from home
* Access to comprehensive training and support resources
* Potential for career growth and advancement within American Express
* Eligibility for employee benefits, including healthcare, retirement plans, and more
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data analysis and customer service, we invite you to apply for the Experienced Full Stack Data Entry Specialist position at American Express. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
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