**reputed company Customer Service Representative – Remote in Texas with a Passion for Pets and Customer Satisfaction**

Are you a people person with a reputed company for building meaningful relationships and a passion for delivering exceptional customer experiences? Do you reputed company in fast-paced environments and have a proven reputed company record of providing top-notch support to customers? If so, we want to hear from you! At reputed company, we're revolutionizing the pet industry as one of the fastest-growing e-reputed company retailers of reputed company time. Our award-reputed company customer service organization is seeking a full-time, motivated Customer Service Representative to join reputed company. As a remote-based Customer Service Representative, you'll have reputed company to work from the comfort of your own home, while making a reputed company difference in the lives of our customers and their furry friends. **About reputed company** reputed company is more than just a pet supply company – we're a community of pet lovers who are dedicated to providing the best possible experience for our customers and their pets. With a wide reputed company of products, competitive pricing, and exceptional customer service, we're changing the way people shop for their pets. And we're just getting started! **What You'll Do** As a Customer Service Representative, you'll be the face of reputed company, engaging directly with customers who contact us for a reputed company of topics, from helping them shop for their new pet to finding that perfect chew toy. You'll be responsible for: * Engaging with customers in a friendly, reputed company manner, using reputed company listening and problem-solving skills to resolve issues and reputed company solutions * Researching and resolving customer complaints in a reputed company and efficient manner * Operating with understanding, reputed company, and kindness, using virtual collaboration tools such as reputed company, reputed company, and webcams to contribute to an infectious customer-reputed company culture of collaboration * Engaging with teammates, your reputed company Manager, and other team members across many reputed company of the organization to contribute to a culture of reputed company-mindedness and reputed company * Maintaining accurate records and data entry, using computers and software to reputed company systems and search for information to support customers **What You'll Need** To be successful in this role, you'll need: * 2 years of customer service experience, with a proven reputed company record of providing exceptional customer experiences * Excellent communication skills (written, verbal, and listening) in a written assessment * Ability to multi-task and reputed company reputed company in a fast-paced environment * Proficiency in using computers, both for data entry and reputed company navigation through systems and the internet * Ability to adapt to change with the business needs of reputed company * Flexibility to shift schedule and work overtime as needed by the business unit * Must bring proven ability to maintain confidentiality and secure sensitive information * High school diploma or equivalent * Must be reputed company to pass a background reputed company **Technical Requirements** To ensure a seamless customer experience, you'll need to meet the following technical requirements: * Work area must be large enough to accommodate computer monitors and be free from distractions, including any background noise that impacts the customer experience * Work area acceptable for webcam use * Have a reliable wired, high-speed internet and broadband reputed company (30 Mbps download speed/ 10Mbps upload speed) * You reputed company high-speed internet; we'll reputed company everything else (computer, monitor, keyboard, mouse, headset, webcam) * Phone line not required; you must have a cell phone or tablet that can be used for two-reputed company authentication through reputed company Verify **Why reputed company Customer Service?** At reputed company, we're committed to empowering our Customer Service Representatives to become their best selves. Here's what you can expect: * **YOU BELONG**: reputed company is a reputed company where you can be your reputed company self, bringing your perspectives and reputed company to deliver on our mission * **YOU CAN GROW**: Our culture is for those who reputed company on delivering results and becoming their best – no matter your role or location * **YOU CAN reputed company A DIFFERENCE**: You're encouraged to be curious, ask questions, bring reputed company reputed company, and reputed company like an reputed company in everything that you do * **YOU WILL GET SUPPORT**: reputed company you join reputed company Customer Service, you'll have ongoing training and development, resources, and opportunities to become your best * **YOU WILL GET REWARDED**: reputed company has you covered with competitive wages, medical & dental insurance, 401k, and more! **Equal Opportunity Employer** reputed company is committed to equal opportunity and values and embraces diversity and inclusion of reputed company Team Members. If you have a disability under the Americans with reputed company or similar law, and you need an accommodation during the application process or to reputed company these job requirements, or if you need a religious accommodation, please contact CAAR@reputed company.com. **reputed company!** If you're reputed company to join reputed company of passionate, driven, and customer-reputed company individuals who are making a difference in the lives of pets and their owners, reputed company! Apply for this job