**Experienced Customer Service Representative – National Accounts Support Specialist (Remote Opportunity)**

Are you a customer-focused individual with excellent communication skills and a passion for delivering exceptional service? Do you thrive in a fast-paced, dynamic environment where no two days are the same? We're seeking an experienced Customer Service Representative to join our team as a National Accounts Support Specialist, providing top-notch support to our clients and driving business growth through exceptional customer experiences. **About Our Company** Our company is a leading provider of innovative solutions and services to national accounts across various industries. We're committed to building long-term relationships with our clients, and our customer service team plays a vital role in achieving this goal. As a National Accounts Support Specialist, you'll be part of a talented team that's dedicated to delivering exceptional service, resolving complex issues, and driving business growth. **Job Responsibilities** As a Customer Service Representative – National Accounts Support Specialist, you'll be responsible for: * **Dispatching Client Requests and Following Up**: You'll receive and respond to client requests, ensuring timely and accurate resolution of issues. You'll also follow up with field teams, posting, and data entry to ensure seamless execution of tasks. * **Preparing Invoices, Reports, and Documents**: You'll prepare and review invoices, reports, letters, financial statements, and other documents to ensure accuracy and compliance with company policies. * **Maintaining Corporate Records and Correspondence**: You'll file and retrieve corporate documents, records, and reports, ensuring that all information is up-to-date and easily accessible. * **Responding to Correspondence**: You'll prepare and send responses to correspondence, including faxes and emails, ensuring that all client inquiries are addressed promptly and professionally. * **Managing Time and Priorities**: You'll work independently, managing your time and priorities to meet deadlines and achieve goals. **Skills and Qualifications** To succeed in this role, you'll need: * **Excellent Verbal and Written Communication Skills**: You'll be able to communicate effectively with clients, colleagues, and management, both in writing and verbally. * **Attention to Detail**: You'll be meticulous in your work, ensuring accuracy and attention to detail in all tasks and responsibilities. * **Customer Service Skills**: You'll be passionate about delivering exceptional customer service, resolving complex issues, and exceeding client expectations. * **Interpersonal Skills**: You'll be able to build strong relationships with clients, colleagues, and management, fostering a collaborative and supportive work environment. * **Ability to Work Independently**: You'll be self-motivated and able to work independently, managing your time and priorities to meet deadlines and achieve goals. * **Computer Applications**: You'll have experience with computer applications, including Microsoft Word and PowerPoint. * **Education and Experience**: You'll have a high school diploma, with an associate's degree preferred. You'll also have 0-2 years of experience in a customer service or related role. **Work Environment and Culture** As a remote employee, you'll have the flexibility to work from anywhere, at any time, within our designated hours (7am-10pm CST). You'll be part of a dynamic, fast-paced team that's passionate about delivering exceptional customer service. Our company culture values collaboration, innovation, and continuous learning, and we're committed to providing a supportive and inclusive work environment. **Compensation and Benefits** As a Customer Service Representative – National Accounts Support Specialist, you'll receive: * **Competitive Hourly Rate**: $16/hour on a W2 basis, without benefits. * **Flexible Scheduling**: You'll have the flexibility to work from anywhere, at any time, within our designated hours. * **Opportunities for Growth**: We're committed to providing opportunities for growth and development, including training and professional development programs. **How to Apply** If you're a motivated, customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Apply Now** Apply Job! **Explore More Opportunities** For more job opportunities, please click here. Apply for this job