Experienced Full Stack Pre-Licensed Customer Service Representative – Remote Insurance Support with Comprehensive Training and Growth Opportunities at Blithequark

Join the Blithequark Team: Where Passion Meets Purpose

Blithequark is a global, digital business services company that delivers advanced, digitally powered solutions to help the world's best brands streamline their operations in meaningful and sustainable ways. With over 410,000 inspired and passionate team members speaking more than 300 languages, we have a global scale and local presence that enables us to make a positive impact on our communities, clients, and the environment.

If you're looking for a career, not just a job, Blithequark is the perfect place for you. We're committed to investing in your future and providing you with the tools and support you need to succeed. As a Pre-Licensed Customer Service Representative, you'll have the opportunity to work in a dynamic and engaging environment, interact with people from all walks of life, and grow your skills and career.

Become a Licensed Insurance Agent with Blithequark

Blithequark offers a comprehensive 5-day paid training program to help you prepare for the State Insurance Exam. You'll get paid to study and receive study materials, a trainer, and support to schedule your state exam. After passing your exam, we'll help you obtain your license in the 50 states and territories we operate in.

What We Offer

• Paid Training: Get paid to study and prepare for your State Insurance Exam
• Competitive Wages: Earn a competitive salary with opportunities for growth
• Full Benefits: Enjoy medical, dental, vision, 401k, and more
• Paid Time Off: Take time off when you need it
• Employee Wellness and Engagement Programs: Participate in programs that support your well-being and career growth

About Blithequark

At Blithequark, we believe in making people's lives simpler, faster, and safer. We use a balanced high-tech and high-touch approach, combined with deep industry and geographic expertise, to deliver exceptional services. Our team is committed to providing an environment where employees feel valued, inspired, and supported, allowing them to bring their best selves to work every day.

Your Role as a Pre-Licensed Customer Service Representative

As a Pre-Licensed Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and have the opportunity to grow and challenge yourself.

Key Responsibilities

• Resolve Complex Consumer Issues: Use excellent decision-making skills and innovation to resolve high-level consumer issues and advise first-level representatives
• Assist Policy Holders: Help policy holders with billing questions and concerns, provide support with policy changes, and offer recommendations to adjust policies as necessary
• Provide Exceptional Customer Service: Respond to consumer concerns in a fast-paced environment while adhering to company and departmental guidelines

Qualifications

We're looking for fearless individuals who are inspired to deliver exceptional results. To be successful in this role, you'll need:

• 6 Months of Customer Service Experience: Minimum 6 months of customer service experience
• Age and Education: Over 18 years of age and a high school graduate or GED
• Typing Skills: Ability to type 25 wpm
• Computer Skills: Comfort with desktop computer systems and ability to use Windows operating systems
• Communication Skills: Proven oral and written communication skills
• Problem-Solving Skills: Logical problem-solving skills
• Availability: Availability to work various shifts
• Organization and Prioritization Skills: Ability to organize and prioritize work effectively

Work from Home Requirements

To work from home with Blithequark, you'll need:

• Internet Connection: Minimum subscribed download rate equal to or exceeding 12.0 Mbps and minimum subscribed upload rate equal to or exceeding 3.0 Mbps
• ISP Requirements: ISP must have no packet loss and ping under 50ms
• Proof of Internet Speed: Proof of internet speed required
• Clean and Quiet Workspace: A clean and quiet workspace

Career Growth and Learning Benefits

At Blithequark, we're committed to providing opportunities for career growth and learning. As a Pre-Licensed Customer Service Representative, you'll have the chance to:

• Develop Your Skills: Grow your skills and expertise in customer service and insurance
• Advance Your Career: Move up the career ladder and take on new challenges
• Learn from Experienced Professionals: Work with experienced professionals who can mentor and guide you

Work Environment and Company Culture

At Blithequark, we're committed to creating a work environment that's conducive to happiness and a healthy work-life balance. We believe in:

• Inclusion and Diversity: Creating a culture of inclusion and diversity where everyone feels welcome and valued
• Employee Well-being: Supporting the well-being and engagement of our employees
• Positive and Supportive Culture: Fostering a positive and supportive culture that encourages growth and development

Compensation and Benefits

We offer a comprehensive compensation package that includes:

• Competitive Salary: A competitive salary with opportunities for growth
• Full Benefits: Medical, dental, vision, 401k, and more
• Paid Time Off: Paid time off and holidays
• Employee Perks: Additional perks and benefits to support your well-being and career growth

Conclusion

If you're looking for a career with a global company that offers comprehensive training, growth opportunities, and a supportive work environment, apply to Blithequark today. As a Pre-Licensed Customer Service Representative, you'll have the chance to make a real difference in the lives of our customers and grow your skills and career.

Apply now and join the Blithequark team!