Product Owner - Digital Marketing - Remote Opportunity
About the position
Responsibilities
• Own, prioritize, and maintain the Product Strategy, Product Roadmap, and Backlog, including definition of user stories and acceptance criteria.
• Serve as the voice of the customer and translate customer insights into prioritized features and requirements.
• Drive business process transformation in conjunction with digital upgrades.
• Partner with Digital Marketing as a key customer to ensure effective prioritization.
• Manage optimal customer experience for external and internal facing applications.
• Work with internal partners to understand business problem statements, prioritize these needs based on business impact, and convert them into initiatives.
• Continuously and transparently communicate with internal collaborators the prioritization of the Product Roadmap and Backlog and the status of development efforts.
• Perform as a functional bridge between external partners for a 3rd party payment gateway and internal partners.
• Work with Agile Delivery Leads to help direct, motivate, and guide the agile delivery teams.
• Actively participate in the Scrum Sprint Ceremonies.
• Review completed development work to ensure specified acceptance criteria have been met and stories meet the definition of done.
• Manage, prioritize, and quickly assess the business impact of defects, and promote built-in quality throughout the development process.
• Ensure that Scrum Team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need.
• Understand the underlying business process & mechanics behind the data.
• Collaborate with other Product Owners and Technical teams across the organization to ensure we are meeting our product objectives.
Requirements
• Strong problem-solving skills and willingness to roll up your sleeves to get the job done with an open mind and positive attitude.
• Ability to actively listen and reflect to drive positive outcomes.
• Strong persuasion, prioritization, and communication skills.
• Highly organized and adept at prioritization, able to recognize and keep track of all moving pieces.
• Strong understanding of website functionality, user behavior, and conversion funnels.
• Technology understanding and ability to understand technology architecture.
• Knowledgeable in technology and software development processes.
• Experience using core business applications and the ability to translate this experience into KinderCare's ecosystem.
• Experienced with payment processes in the same or similar industry.
• Proven track record of coordinating all aspects of a successful product throughout its lifecycle.
• Ability to cooperate and be comfortable when working with internal & external tech teams.
• Ability to drive business process change across the organization.
• Demonstrable ability to develop product strategies and effectively communicate recommendations to leadership.
• Skilled at working effectively with multi-functional teams in a matrixed organization.
• Conflict resolution skills, able to tackle difficult topics and facilitate discussions to drive appropriate outcomes.
• Self-starter with a demonstrated ability to consistently deliver business results.
• Excellent verbal and written communication skills.
Benefits
• Health insurance
• Unlimited paid time off
• Dental insurance
• Employee assistance program
• Vision insurance
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