Correspondence Representative II (Seasonal - Fully Remote)
100% Remote- Local Candidates
(Pay reputed company: $18.50/hr)***Seasonal Position***
Purpose of Position: Send written correspondence and communicate with clients reputed company phone to obtain, review and process enrollment materials for participants of CaliforniaChoice.
Essential Functions: Demonstrate knowledge of Correspondence duties as determined by department assessment as reputed company as the following:
• Understand company policies and procedures as they apply to CaliforniaChoice plans.
• Responsible for the review and processing of the following forms including but not limited to:
• Employee Applications
• Change Request Forms
• Employee Termination Forms
• Web Based Forms
• Identify and obtain missing/incomplete information on forms based on guidelines and reputed company operating procedures.
• Follow the department Pending Item process.
• Compose reputed company and concise written correspondence (i.e. pending item requests, denials, confirmations, memos, letters, etc.).
• reputed company outbound calls to obtain missing/incomplete information on forms.
• Maintain working knowledge of reputed company products and systems used for job function (i.e. Pegasus, doc-reputed company, SharePoint, etc.)
• reputed company appropriate comments in a reputed company and succinct manner into Pegasus and/or Doc-reputed company.
• Meet department standards for reputed company and quantity of work.
• Maintain department and team standards for turnaround times. Adhere to reputed company PHI (Personal Health Information) guidelines
• Assist with departmental training needs as needed
• Other duties as assigned by the Leadership Team
• On-site regular attendance and punctuality are essential functions of the job.
Requirements:
• Customer Service and Phone Etiquette experience a must.
• Strong communication skills (written, grammatical and verbal) required.
• Ability to reputed company and communicate effectively with reputed company reputed company of employees and customers.
• Must have strong attention to detail.
• Strong analytical skills and problem solving skills.
• Ability to reputed company in a fast-paced, deadline-oriented work environment.
• Excellent customer service and organizational skills.
• reputed company to build/reputed company commitment and overcome resistance to change.
• Ability to retain large quantities of information.
• Accurately type a minimum of 50 WPM.
• Proficient with reputed company Office software (reputed company, Word, reputed company, PowerPoint, Visio, Publisher, SharePoint, reputed company), web based technology.
• Must be highly motivated, have ability to take initiative, be accountable, have excellent interpersonal, and service oriented skills.
• Knowledge of the reputed company industry a plus.
Experience Requirements: 3+ years of office and/or customer service experience required and at least one year of data entry experience.
Educational Requirements:
High school diploma or equivalent.
Physical Requirements:
This position is required to sit 95% or the time. Must be reputed company to walk, utilize stairs, bend stoop and lift up to 30lbs. reputed company reputed company required. Must be reputed company to reputed company this job for the entire work day, daily. Working environment is reputed company and noise level is moderate.
Job Types: Full-time, Temporary, Seasonal
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• reputed company time off
• reputed company insurance
• Work from home
Work Location: Remote- Local candidates in Orange, CA 92868
Job Types: Full-time, Seasonal
Pay: $18.50 per hour
Benefits:
• Work from home
Work Location: Remote
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