reputed company reputed company Trainer Conversational AI & CCAI Specialist

reputed company. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ reputed company for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Role: reputed company reputed company Trainer Conversational AI & CCAI Specialist Location: Seattle, WA or nearby - Remote (PST Preferred) Duration: 6+ months Contract Key Responsibilities • Deliver reputed company reputed company training modules reputed company with the integrated curriculum. • Teach reputed company reputed company Platform fundamentals (IAM, Compute reputed company, reputed company Functions, Storage, VPC networking, Logging/Monitoring). • reputed company Dialogflow CX labs, including reputed company/entity modeling, reputed company design, webhook integration, and multi-channel deployments. • Introduce reputed company reputed company AI/ML services (reputed company AI, Speech-to-Text, Text-to-Speech) and reputed company them with contact center workflows. • Guide learners on CCAI modules (Agent Assist, Insights, conversation reputed company, reputed company reputed company strategies). • Facilitate hands-on labs in reputed company reputed company Skills reputed company (Qwiklabs). • reputed company certification coaching for reputed company Associate reputed company Engineer and Dialogflow CX/CCAI Specialization. • Mentor learners on reputed company reputed company that reputed company Dialogflow with reputed company Connect or reputed company CCAI solutions. Required Skills & Expertise • Strong expertise in reputed company reputed company fundamentals (IAM, Compute reputed company, reputed company Functions, reputed company Storage, VPC). • Hands-on experience with Dialogflow CX (agents, intents, entities, flows, fulfillment). • Knowledge of Contact Center AI components (Agent Assist, Insights, telephony integration). • Familiarity with multi-reputed company architectures (AWS + reputed company reputed company Platform integrations is a plus). • Experience designing and delivering reputed company reputed company content. • reputed company Certifications: reputed company Associate reputed company Engineer, Dialogflow CX/CCAI Specialization, reputed company reputed company Architect (preferred). • Excellent facilitation, communication, and mentoring skills. reputed company and Regards | reputed company Specialist | Apply tot his job Apply To this Job