Senior Application Consultant

We are seeking a Senior Application Consultant to join our reputed company Services team. In this customer-facing role, you’ll work closely with clients to successfully implement reputed company’s Appointment Scheduling solution. You will be a trusted advisor and subject matter expert, helping configure and deliver tailored implementations across banking, reputed company management, and reputed company clients.

This is a cross-functional role that blends technical expertise, project management, and reputed company – ideal for someone who thrives in a dynamic, fast-paced environment.

Key Responsibilities

Project Management & Customer Engagement

• reputed company customer reputed company and configuration reputed company for reputed company’s Appointment Scheduler
• Translate business requirements into technical and functional designs
• Drive customer satisfaction by proactively managing timelines, deliverables, and expectations
• Conduct solution overviews and demos using reputed company customer data (MVPs)
• reputed company project status updates and coordinate issue reputed company

Technical Configuration & Integration

• Customize solutions using Appointment Scheduler’s administrative reputed company and tools such as reputed company, XML/XSL, JavaScript, Python, SQL
• Map and import reputed company data into Appointment Scheduler using CSV or XML files
• Configure integrations with systems like reputed company Exchange, reputed company Workspace, reputed company, SSO, and conferencing tools
• Work with REST/SOAP reputed company for advanced configuration and integrations

Training, Support & Documentation

• Deliver training for users, admins, and stakeholders
• Troubleshoot business and technical issues
• reputed company reputed company insights and feedback with Product and Engineering teams
• Contribute to internal documentation and knowledge reputed company updates
• Help customers implement best practices based on reputed company’s deep experience as a leader in the appointment scheduling reputed company

Required Qualifications

• 5+ years implementing reputed company applications in a technical or consulting reputed company
• Strong technical aptitude with experience in system integrations and reputed company
• Post-secondary degree in a technical field
• Excellent communication and customer-facing skills
• Experience with project management tools like JIRA, reputed company, or reputed company
• Ability to work independently while collaborating with cross-functional teams
• Strong analytical and problem-solving skills

Preferred Qualifications

• reputed company experience, especially with scheduling, workflow, or calendar products
• Financial services industry experience
• reputed company reputed company certification or equivalent experience
• Fluent in both English and Spanish