Experienced Business Development Manager - Driving Growth through Strategic Sales and Customer Relationships in Miami, FL

Unlock Your Potential with American Express

At American Express, we're committed to backing our customers, communities, and colleagues with an unwavering dedication to delivering the world's best customer experience. As a global and diverse community, we believe in fostering a culture where everyone is seen, heard, and feels like they belong. Join our team and become part of a dynamic and inclusive environment where you'll learn, grow, and create a career journey that's unique and meaningful to you.

About the Role: Field Sales Manager

We're seeking an experienced Business Development Manager to join our team in Miami, FL, as a Field Sales Manager. This role is a key part of our business development strategy, focusing on growing our customer base through face-to-face interactions with new prospect customers. As a Field Sales Manager, you'll work with senior executives to close calls and land new accounts, leveraging your product knowledge to deliver innovative business solutions that provide ongoing value to our customers.

Key Responsibilities:

• Prospecting (30-40% of time)
  • Leverage various contact methods, such as cold calling or in-person meetings, to secure profitable sales through firm-provided leads and contact lists, as well as self-generated leads.
  • Ensure all prospecting is facilitated with integrity and in accordance with our values, focusing on profitably delivering solutions commensurate with the prospective client's needs.
  • Business travel is required, with an expectation of 25-50% of time spent in-market with prospects and clients.
• Pipeline Management (10-20% of time)
  • Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within your territory.
  • Turn leads into prospects, follow up with contacts in our CRM database, and probe for potential opportunities.
• Client Solution (10-20% of time)
  • Understand customer requirements and jointly develop solutions in accordance with customer requests.
  • Bring in product specialists to meet with customers and continue conversations to understand areas for improvement.
  • Maintain a high level of knowledge about American Express products, processes, and key internal partners.
• Negotiate and Close (10-20% of time)
  • Successfully negotiate and consensually move prospects through the next phase of the acquisition cycle.
  • Reaffirm deal details, secure necessary signatures, and transition clients to Field Account Development upon deal completion.
• Compliance (100% of time)
  • Ensure all aspects of the American Express Code of Conduct and Sales Practices policies, standards, and procedures are adhered to.
  • Uphold the highest standards in interactions with customers and compliantly meet all regulatory requirements.

Essential Qualifications:

• Bachelor's degree preferred
• 5-7 years of minimum sales experience, with a proven track record of winning new business relationships
• Experience achieving sales quota and goals through multiple product offerings
• Experience in a highly-regulated industry

Preferred Qualifications:

• High learning agility and intellectual curiosity
• Collaborative and growth mindset
• Personal accountability and compliance-focused

Skills and Competencies:

• Account management and pipeline management
• Consultative selling and closing
• Influence and persuasion
• Demonstrating value and results focus
• Market, industry, and product knowledge

What We Offer:

At American Express, we back our colleagues with a comprehensive benefits package that supports their holistic well-being. Our benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender
• Free access to global on-site wellness centers staffed with nurses and doctors
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Career Growth and Development:

At American Express, we're committed to helping our colleagues grow and develop in their careers. As a Field Sales Manager, you'll have opportunities to:

• Develop your sales and leadership skills through training and coaching
• Build a network of contacts and relationships across the industry
• Stay up-to-date with market trends and industry developments
• Take on new challenges and responsibilities as you progress in your career

Our Culture:

At American Express, we pride ourselves on our inclusive and diverse culture. We believe in fostering an environment where everyone feels valued, respected, and empowered to succeed. Our culture is built on the following principles:

• Inclusion and Diversity: We believe in creating an environment where everyone feels welcome and included.
• Customer Obsession: We're committed to delivering the world's best customer experience.
• Integrity: We operate with the highest level of integrity, always doing what's right for our customers and colleagues.
• Teamwork: We believe in the power of teamwork and collaboration to achieve our goals.

Compensation and Benefits:

The salary range for this role is $70,000 to $125,000 annually, plus sales incentives and benefits. We consider factors such as location, experience, and job-related factors when determining pay.

Take the Next Step:

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Join our team and be part of a dynamic and inclusive environment where you'll learn, grow, and create a career journey that's unique and meaningful to you.