Manager of Cyber Risk Event Management and Incident Response - Leading Cybersecurity Threat Management and Response Initiatives

Join Our Dynamic Team at Delta Dental: Transforming the Future of Healthcare

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care. Our commitment to care extends beyond the people we serve to the dedicated employees who make those smiles genuine. We're dedicated to safeguarding the health and financial stability of our employees and their loved ones, fostering personal growth, and holistic wellbeing. If you're passionate about innovation and want to be part of a team that's transforming the future of healthcare, we invite you to join us as a Manager of Cyber Risk Event Management and Incident Response.

About the Role

The Manager of Cyber Risk Event Management and Incident Response will lead our team in predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. This critical role requires a strong and diverse skillset to drive success in sustaining a high degree of operational maturity in executing risk event management processes, establishing and maintaining cross-functional relationships for end-to-end enterprise incident response, and driving the adoption of innovative practices to proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats.

Key Responsibilities

• Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting-edge techniques in automation, machine learning, and distributed threat protection to rapidly identify and eradicate cybersecurity threats.
• Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business.
• Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events.
• Define the strategy for cyber threat management services, including maintaining the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state.
• Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership.
• Establish and maintain relationships with suppliers and business partners in the information security industry.
• Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics.
• Take an active role in fostering a culture of learning and excellence.

This list is not all-inclusive, and you are expected to perform other duties as requested or assigned.

Essential Qualifications

• 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field.
• 1+ years of supervisory/management experience.
• Strong communication skills with a high priority on listening to others.
• Ability to practice empathy and build trust amongst the team.
• Ability to research and maintain current technical knowledge to support rapidly changing technology.

Preferred Qualifications

• Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals.
• Knowledge in preparing and managing budgets.
• Ability to analyze business requirements and recommend the right solutions in a timely fashion.
• Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems.
• Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
• Ability to recruit, retain, and develop a team.

Skills and Competencies

The ideal candidate will possess a unique blend of technical, business, and leadership skills. Key competencies include:

• Strong technical knowledge in cybersecurity threat management and incident response.
• Excellent communication and interpersonal skills.
• Ability to lead and manage a team effectively.
• Strategic thinking and problem-solving skills.
• Ability to adapt to rapidly changing technology and threat landscapes.

Career Growth Opportunities and Learning Benefits

At Delta Dental, we're committed to the growth and development of our employees. As a Manager of Cyber Risk Event Management and Incident Response, you'll have opportunities to:

• Develop your technical and leadership skills through training and mentorship programs.
• Stay up-to-date with the latest cybersecurity threats and technologies through ongoing education and training.
• Advance your career through promotions and new opportunities within the organization.

Work Environment and Company Culture

Delta Dental offers a flexible, hybrid remote work arrangement for this position. Our company culture is built on a foundation of trust, service, excellence, and innovation. We champion an inspirational workplace that fosters personal growth, holistic wellbeing, and meaningful connections among our employees.

Compensation, Perks, and Benefits

We offer a competitive salary range of $140,700 - $305,000, depending on experience and qualifications. Our comprehensive benefits package includes:

• Competitive base and incentive pay.
• 401(k) with robust matching and non-matching contributions.
• Rich medical & pharmacy benefits.
• 100% employer-paid dental and vision benefits.
• Holistic wellbeing program with deep financial incentives.
• Generous paid time off plus 12 paid holidays and your birthday off.
• Culture of growth and learning: career development; tuition reimbursement; recognition program.
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance.
• Social responsibility and volunteer opportunities.
• Employee discount program.

Why Join Delta Dental?

By joining Delta Dental, you'll become part of a team that's transforming the future of healthcare. You'll have the opportunity to make a positive impact on the lives of our employees and the communities we serve. Our company culture is built on a foundation of trust, service, excellence, and innovation, providing a work environment that's both challenging and rewarding.

If you're ready to take on this exciting challenge and become a vital part of our success story, we encourage you to apply now.

Equal Opportunity Employer

Delta Dental is an equal opportunity employer committed to building and maintaining a diverse and inclusive workplace for all employees. We comply with applicable state and local laws governing nondiscrimination in employment and prohibit discrimination based on race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status, or any other status protected under federal, state, or local law.

Proof of eligibility to work in the United States must be provided if selected for hire. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in certain locations at this time.

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.