Experienced Retail Merchandiser Flex NU – Dynamic Product Presentation and Customer Service Expert
Introduction to Workwarp and the Role
Imagine being part of a dynamic team that is revolutionizing the retail experience through innovative product presentation and exceptional customer service. At Workwarp, we are committed to unlocking the potential of our teammates and driving success through a strong and diverse skillset. We believe in rewarding talent and offer a competitive total rewards package, including a salary that recognizes your value to our organization. As a Merchandiser Flex NU, you will be at the forefront of our efforts to captivate consumers and drive business growth.
Job Overview
The Merchandiser Flex NU is a critical role that requires a unique blend of skills, including product presentation, customer service, and communication. As a Merchandiser, you will be responsible for presenting products in a way that attracts the attention of consumers at our customer retail locations. This involves servicing and maintaining multiple bulk accounts, merchandising approved products and packages, and using safe handling techniques to ensure quality and consistency. You will also be expected to follow plan sets, planograms, and communicate effectively with store management and cross-functional personnel.
Key Responsibilities
- Fills, merchandises, and rotates products on display and the shelf according to procedures and special programs
- Physically moves the product from the backroom and places it on display, ensuring that all products are faced and fronted
- Creates and distributes point of sale materials on display and shelf where permitted, and rotates product to ensure freshness and visibility
- Fills and merchandises Fastlane merchandisers and vendors, checks vendor to ensure proper operation, and reports any issues to management
- Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch
- Fosters business relationships with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussions
Essential Qualifications
To be successful in this role, you will need to possess a combination of skills, including:
- Effective communication skills, including listening, speaking, and writing
- Prior customer service experience preferred in a retail setting
- Excellent interpersonal skills and the ability to work effectively to satisfy the needs of a variety of customers with different demands and expectations
- Willingness to work in a fast-paced, physically demanding environment (lifting 50 lbs. repetitively)
- Able to work reliably and independently with little daily supervision
- Critical thinking skills and the ability to problem-solve
- Valid in-state driver’s license and excellent driving history
- Proof of insurance policy to verify current coverage of liability and property damage
Preferred Qualifications
While not essential, the following qualifications are preferred:
- Excellent driving history
- Prior experience in a merchandising or retail role
- Knowledge of planograms and visual merchandising principles
- Ability to work flexible hours, including evenings and weekends
Skills and Competencies
To excel in this role, you will need to possess a range of skills and competencies, including:
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Problem-solving and critical thinking skills
- Physical ability to lift, carry, and move products
- Ability to work in a fast-paced, dynamic environment
- Basic math skills and attention to detail
Career Growth Opportunities and Learning Benefits
At Workwarp, we are committed to helping our teammates grow and develop their careers. As a Merchandiser Flex NU, you will have access to a range of training and development opportunities, including:
- Paid training and onboarding program
- Ongoing coaching and feedback from experienced managers
- Opportunities for career advancement and promotion
- Access to online training and development resources
Work Environment and Company Culture
Our work environment is dynamic and fast-paced, with a focus on innovation and customer satisfaction. As a Merchandiser Flex NU, you will be working in a retail environment, with exposure to various weather conditions, coolers, and customer storage areas. Our company culture is built on a foundation of teamwork, respect, and open communication. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued.
Compensation, Perks, and Benefits
We offer a competitive total rewards package, including:
- Hourly rate of $14.80
- Paid training and onboarding program
- Paid time off and paid holidays
- 401(k) with company matching
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
Conclusion
If you are a motivated and customer-focused individual with a passion for retail and merchandising, we encourage you to apply for this exciting opportunity. As a Merchandiser Flex NU, you will be part of a dynamic team that is shaping the future of retail. Don’t hesitate – apply today and take the first step towards an exciting and rewarding career with Workwarp!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join our team of talented and dedicated professionals.
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