Experienced Microsoft Dynamics 365 CRM Business System Analyst – Remote Opportunity for Techno-Functional Expertise in Sales and Marketing Applications

Introduction to Our Company and Opportunity

We are a dynamic and innovative company seeking an experienced Microsoft Dynamics 365 CRM Business System Analyst to join our remote team. As a leader in our industry, we are committed to leveraging the latest technologies to drive business success and customer satisfaction. Our team is passionate about delivering exceptional results, and we are looking for a like-minded professional to contribute to our mission. If you have a strong background in Microsoft Dynamics 365 CRM and a passion for driving business process improvements, we encourage you to apply for this exciting opportunity.

Job Summary

In this critical role, you will work closely with business process owners to understand their requirements and provide guidance on how to best utilize the Dynamics 365 CRM platform to achieve their goals. You will be responsible for analyzing business processes, gathering and documenting requirements, and providing recommendations for process improvements. As a key member of our team, you will partner with our India Development Center Team to design and configure solutions that meet business needs, ensuring seamless integration and optimal performance.

• Must be a US Citizen or Green Card Holder
• Must have D365 Sales Implementation experience
• Minimum 2 years’ experience with D365/Power Platform architecture and Sales process/systems Analysis

Key Responsibilities

As a Microsoft Dynamics 365 CRM Business System Analyst, your duties will include:

• Managing day-to-day support, enhancements, and projects across Microsoft Dynamics Sales and Marketing applications
• Conducting routine governance calls with business and IT partners
• Providing support during US working hours with solid functional expertise in the Sales/Services/Marketing/PRM sector
• Managing monthly releases for Sales and Marketing business, including release management planning, testing strategy, and deployment of critical components
• Leading and analyzing key marketing and sales business requirements, designing solutions using appropriate architectural techniques and standards (Power Platform best practices and minimizing customizations)
• Working on proof-of-concepts to assess the viability of new business requirements

Requirements and Qualifications

To be successful in this role, you will need:

• Over 3 years of Dynamics CRM D365 Techno-Functional experience
• Experience working as a functional consultant in at least 1-2 Dynamics Sales implementations
• Experience in configuring Dynamics 365 CRM modules, including Sales and Marketing
• Ability to configure OOB features in CRM and translate business problems to functional requirements
• Ability to make fit-gap analysis and create and maintain project documentation, including process flows, user stories, and use cases
• Knowledge of Power Platform, PowerApps, Power Automate, CRM Integrations, best practices, and DevOps
• Demonstrated skills to explain the functional approach to technical teams
• Excellent communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders

Essential Skills and Competencies

In addition to the requirements listed above, the ideal candidate will possess:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At our company, we are committed to the growth and development of our employees. As a Microsoft Dynamics 365 CRM Business System Analyst, you will have access to:

• Ongoing training and professional development opportunities
• Mentorship and coaching from experienced professionals
• Opportunities to work on complex and challenging projects
• Recognition and rewards for outstanding performance

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, collaboration, and mutual respect. We offer a dynamic and supportive work environment that encourages creativity, teamwork, and open communication. As a remote employee, you will be part of a virtual team that values flexibility, work-life balance, and productivity.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Hourly rate: $50.00 - $60.00 per hour
• 401(k) plan
• Dental insurance
• Health insurance

Conclusion and Call to Action

If you are a motivated and experienced Microsoft Dynamics 365 CRM professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Microsoft Dynamics 365 CRM Business System Analyst, you will play a critical role in driving business process improvements and delivering exceptional results. Don’t miss out on this chance to join our dynamic team and take your career to the next level. Click the apply button to submit your application and take the first step towards an exciting new chapter in your career.

Apply now and join our team of innovators and leaders in the Microsoft Dynamics 365 CRM space!