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Join the Walmart Team as a Coach and Operations Manager Trainee in Taylorsville, NC
Are you a motivated and ambitious individual looking to kick-start your career in retail management? Do you have a passion for delivering exceptional customer experiences and driving business results? Look no further than Walmart's Coach and Operations Manager Trainee program in Taylorsville, NC. As a valued member of our team, you will have the opportunity to develop your leadership skills, work in a dynamic and fast-paced environment, and make a real impact on the lives of our customers.
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
What You'll Do
As a Coach and Operations Manager Trainee, you will be responsible for leading and developing teams effectively, driving financial performance, and providing exceptional customer service. Your key responsibilities will include:
- Leading and developing teams by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
- Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives.
- Driving the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses.
- Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition.
- Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs.
Requirements and Qualifications
Minimum Qualifications
To be considered for this role, you will need to meet the following minimum qualifications:
- 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility.
- Associates will be required to attend and successfully complete all job-required trainings and assessments.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
What We Offer
At Walmart, we offer a comprehensive benefits package to support you and your family, including:
- Multiple health plan options, including vision & dental plans for you & dependents.
- Financial benefits including 401(k), stock purchase plans, life insurance and more.
- Associate discounts in-store and online.
- Education assistance for Associate and dependents.
- Parental Leave.
- Pay during military service.
- Paid Time off - to include vacation, sick, parental.
- Short-term and long-term disability for when you can't work because of injury, illness, or childbirth.
Work Environment and Company Culture
At Walmart, we strive to create a work environment that is inclusive, diverse, and respectful. We believe in:
- Understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions.
- Being inclusive of all people.
- Providing opportunities for growth and development.
- Fostering a culture of continuous learning and improvement.
How to Apply
If you are a motivated and ambitious individual looking to kick-start your career in retail management, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career with Walmart!
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