**Experienced Customer Service Representative – Flexible Work From Home Opportunity at Blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join the Blithequark team as a Customer Service Representative, working from the comfort of your own home. As a valued member of our team, you will play a critical role in providing top-notch service to our clients, ensuring their needs are met, and exceeding their expectations. **About Blithequark** Blithequark is a family-owned business that has been a leading provider of customer sales and professional services since 2011. Our commitment to operational and service excellence has earned us a reputation as a trusted partner for our clients. At Blithequark, we believe that our employees are the backbone of our organization, and we strive to create a work environment that is supportive, inclusive, and empowering. **Position Overview** As a Customer Service Representative, you will be responsible for handling customer inquiries and verifying account information via telephone or email correspondence. Your primary goal will be to increase and maintain high customer satisfaction, ensuring that every interaction with our clients is positive and memorable. You will also be responsible for verifying bank account and employment information, requiring accuracy and attention to detail. **What You Can Expect at Blithequark** * Paid training to ensure your success in the role * Personal recognition for a job well done, because we value and appreciate our employees * Performance-based incentives to motivate and reward your hard work * Monthly bonuses to recognize your contributions to the team * A family-owned business that treats employees like family, because we believe in creating a sense of community and belonging * Company barbeques and team-building activities to foster camaraderie and fun * Monthly team motivation contests to encourage friendly competition and teamwork * A spacious work area and desk to ensure your comfort and productivity * Weekly coaching sessions to help you grow and develop in your role * An employee referral bonus program to reward your referrals and encourage word-of-mouth recruitment * A stable employer with a commitment to employee satisfaction and well-being * Medical insurance to protect your health and well-being * Dental plans to ensure your oral health and hygiene * Company-paid holidays to give you time to relax and recharge * Paid time off (PTO) that is earned starting on your first day, because we believe in work-life balance **Job Responsibilities** * Perform inbound and outbound calls to respond to customer inquiries and resolve issues * Educate and build rapport with customers to establish trust and confidence * Consult with customers to answer their questions and provide solutions to their problems * Help setup customer accounts and verify banking and employment information to ensure accuracy and compliance * Process customer payments to ensure timely and efficient transactions * Provide excellent service while achieving quality results, because we strive for excellence in everything we do **Required Knowledge, Skills, and/or Abilities** * High School Diploma or GED, because we believe in education and personal development * Fluency in English, because clear communication is essential in our role * Good communication skills, both verbal and written, to effectively interact with customers and colleagues * A cheerful attitude, because a positive outlook is contagious and essential in our customer-facing role * Ability to learn new skills and adapt to changing situations, because we value flexibility and agility * Basic computer skills, because technology is an integral part of our work environment * Self-motivation to improve skills and add value, because we believe in personal growth and development * Good attendance and punctuality, because reliability and responsibility are essential in our role * Basic mathematical skills, because accuracy and attention to detail are critical in our work **Schedule and Hours** * Flexible work schedules to accommodate your needs and preferences * Call Center Hours: Monday to Friday from 7:00 am to 6:00 pm and rotating every other Saturday from 8:00 am to 2:00 pm * Hiring full-time and part-time positions to accommodate your lifestyle and career goals **Ready to Join the Blithequark Team?** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and experience. Apply for this job