**Experienced Customer Service Representative – Remote USA Opportunity at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, global environment where you can grow and develop your skills? Look no further than blithequark, a leading provider of customer experience solutions that's changing the way companies connect with their customers. As a Customer Service Representative working remotely for blithequark, you'll be part of a talented team that's dedicated to making a difference in the lives of our customers. With a focus on delivering personalized, empathetic support, you'll be the spark that brightens days and ignites careers. Join us on this exciting journey and discover a workplace that's as passionate about people as it is about technology. **About blithequark** At blithequark, we're committed to making customers happy. That's all we do. Since our inception, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. **Our Culture** Our employees have spoken, and they love working at blithequark. Our purpose, team, and company culture are amazing, and our Great Place to Work? certification in the United States says it all. We're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. **What You'll Be Doing** As a Customer Service Representative, you'll be the face of blithequark, delivering exceptional customer experiences that exceed expectations. Your day will be filled with: * Answering incoming communications from customers with a smile * Conducting research to provide answers for customers to resolve their issues * Using your product or service knowledge to consult with customers and provide solutions * Collaborating with your team to share best practices and support each other **What You Bring to the Role** To succeed in this role, you'll need: * A minimum of six (6) months or more of customer service experience * A high school diploma or equivalent * The ability to recognize, apply, and explain your product or service knowledge * Computer experience and a willingness to learn new technologies **What You Can Expect** At blithequark, we're committed to supporting your career and professional development. You can expect: * A supportive team environment that encourages growth and learning * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * A base pay of $16 per hour plus performance bonus opportunities * A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://hellottecbenefits.com/ for more information. **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our blithequark community is here for you as one dynamic, global family. **Reporting and Success Metrics** You'll report to a Team Lead and contribute to the success of the customer experience and the overall success of the team. Your performance will be measured by your ability to: * Resolve customer issues efficiently and effectively * Provide personalized, empathetic support to customers * Meet or exceed performance metrics and targets * Collaborate with your team to achieve shared goals and objectives **Work Environment and Location** As a remote Customer Service Representative, you'll have the flexibility to work from the comfort of your own home. We have a 40-state preferred residency list, and we're currently not hiring from the following geographies: AK, CA, HI, or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. **How to Apply** Ready to join the blithequark team and start making a difference in the lives of our customers? Apply now and take the first step towards a rewarding career in customer service. Visit https://vacancyglobal.com/register-candidate/ to submit your application. **Equal Opportunity Employer** blithequark is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. **Join the Conversation** Want to learn more about blithequark and our culture? Follow us on social media to stay up-to-date on the latest news and updates: * Twitter: @blithequark * LinkedIn: blithequark * Facebook: @blithequark We can't wait to hear from you and start this exciting journey together! Apply for this job