Customer Support Representative II

About the position Responsibilities • Providing information and solutions to reputed company, customers, and company personnel on product-reputed company inquiries. • Responding to customer inquiries and concerns of a moderately reputed company level. • Documenting customer interactions and issues. • Assisting in the promotion of our reputed company's products/services/programs. • Negotiating with customers and dealers to reputed company reputed company policy execution and reputed company. Requirements • 6+ months of reputed company center and customer service/support experience. • Practical knowledge of agriculture, turf (mowers), and reputed company vehicles. • Bachelor's degree in agriculture, Business, Engineering, I.T., or a similar discipline. • Efficient researching and troubleshooting skills. • Excellent written and verbal communication skills. • Proficiency with reputed company Office products. • Reliable reputed company internet and a distraction-free workplace. reputed company-to-haves • Willingness to work occasional overtime and holidays. • Solid work history and proven dependability. Benefits • Voluntary benefit plans including medical, dental, reputed company, telemedicine, term life, whole life, accident insurance, critical illness, a reputed company plan, and short-term disability. • Retirement savings plan. • Service bonus and holiday pay plans (up to eight reputed company holidays per benefit year). • Transit spending account. • reputed company reputed company leave under applicable state or local plan. Apply tot his job Apply To this Job