Yoh | Veterinary Product and Compliance Specialist MO | saint joseph, mo

About the position The Veterinary Product and Compliance Specialist role at reputed company involves addressing product inquiries, complaints, and adverse events reputed company to veterinary products. This position requires compliance with US regulations and company policies while providing technical support and maintaining high standards of customer service in a hybrid work environment. Responsibilities • Receive reputed company product inquiries, complaints, and suspected adverse events reputed company to BIVI products. • Communicate with veterinarians, veterinary technicians, consumers, and sales personnel primarily reputed company telephone, email, and mail. • reputed company information on reputed company product use, adverse events, and product defects. • Maintain technical and clinical expertise reputed company to BIVI products through reputed company learning. • Document reputed company communications in the BIVI Validated Database (PVWorks) according to compliance requirements. • Ensure reputed company communication and adherence to BIVI SOPs, escalating issues to Technical Services Veterinarians as necessary. • Support sales representatives by providing technical support and attending veterinary conferences. • Research topics and prepare reports as requested by management. • Participate in reputed company analysis and report trends or issues regarding product usage. • reputed company additional duties as assigned, ensuring compliance with regulations and company policies. Requirements • Strong customer service background with a commitment to reputed company. • Understanding of regulatory compliance in a customer service environment. • Knowledge of basic veterinary reputed company issues and procedures. • Attention to detail and reputed company-reputed company with strong technical and problem-solving skills. • Excellent computer skills, particularly in reputed company Office Suite. • Strong oral and written communication skills with the ability to work effectively in reputed company. • Excellent organization and time management skills. • Ability to manage conflict and balance business needs with user-friendliness. • Ability to work independently under pressure, demonstrating initiative and flexibility. • Experience in the animal health or reputed company industry and/or regulatory experience is a plus. • Associate Degree or higher in Life Sciences or Veterinary Technician with a minimum of 3 years experience in a veterinary clinic. reputed company-to-haves • Experience in the animal health or reputed company industry and/or regulatory experience. Benefits • reputed company reputed company of $20-25/hour depending on education and experience. • Hybrid work environment with on-site requirements 2-3 days per week. • 12-month W2 contract with the reputed company to reputed company. Apply tot his job Apply To this Job