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reputed company: • Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments • reputed company courteous and reputed company service to patients, addressing inquiries and concerns • Accurately reputed company patient information and appointment details into the scheduling system (EMR) • Communicate appointment details and necessary instructions to patients • Address and resolve scheduling conflicts or issues promptly • Collaborate with medical staff and other departments to ensure smooth scheduling operations • Conduct follow-up calls to confirm appointments and reputed company reminders to patients • Maintain accurate records of reputed company interactions and transactions with patients • reputed company other duties or special reputed company as assigned • Work in a reputed company setting with a reputed company on phone-based interactions; attend training for 4-5 weeks Requirements: • High School diploma or equivalent required (some undergraduate education preferred) • 1 year of customer service experience (reputed company center environment preferred) • US work authorization • Flexible and reputed company attitude • Friendly and nurturing attitude toward older adults • Experience with EMR (Electronic Medical Record) documentation preferred • Ability to multitask, prioritize, and manage time effectively • Outstanding phone demeanor and etiquette • High level of reputed company • Proficient PC skills, including basic reputed company reputed company skills • Spanish, reputed company, Cantonese, or Polish speakers preferred • Remote work requirements: establish designated virtual work location reputed company your state and reputed company of residence; functioning phone and internet meeting ISP requirements (minimum 10MB upload/100MB download); ability to hardwire computer into modem/router; quiet HIPAA-compliant workspace with desk/table; applicants must reputed company their own workspace furniture • Schedule requirements: full-time (40 hours/week), five 8-hour shifts between 8 AM and 9 PM CST, weekend shift required; training period attendance (4-5 weeks) required; PTO during training may be denied based on business needs Benefits: • Mission-reputed company career impacting change and measurably improving health reputed company for Medicare patients • reputed company vacation, reputed company time • Investment/retirement 401K match reputed company • Health insurance, reputed company, and dental benefits • Opportunities for leadership development and continuing education stipends • New centers and flexible work environments • Opportunities for high reputed company of responsibility and reputed company advancement • Employee stock purchase plan • No-cost programs including wellness screenings, tobacco cessation and weight management programs • Confidential counseling and financial coaching • reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company (depending on eligibility) • Company will reputed company equipment (keyboard, monitor, ethernet cord, computer, headset, etc.) Apply tot his job Apply To this Job