Remote Revenue Specialist II (Collections)
About the position
Responsibilities
• Identify trends and perform root cause analysis on unpaid and underpaid claims
• Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
• Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives
Requirements
• High school diploma or GED, required
• Associates or Bachelor's degree, highly preferred
• Ability to research and problem solve, using analytical and critical thinking skills
• Healthcare and medical billing/collections experience is preferred
• Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
• Demonstrated history of resolving challenging issues
Nice-to-haves
• Experience in healthcare billing and collections
• Strong communication skills
• Ability to work in a team-oriented environment
Benefits
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning
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