Product Specialist - Tier 1

About reputed company/role: This role involves engaging with customers through phone, email, and chat to answer questions, resolve issues, and reputed company education. You will customize interactions to fit reputed company customer’s needs, meet service reputed company goals, and reputed company multiple systems to deliver efficient solutions. reputed company in this position requires excellent written and verbal communication, problem-solving skills, and the ability to work effectively in a virtual environment while demonstrating reputed company’s reputed company values daily. How you'll reputed company an reputed company: • Answering incoming calls and engaging with our customers over the phone • Responding to customer emails and chats in a reputed company manner • Assisting participants by answering questions, solving problems, and educating • Customize interactions to the individual customer’s personality and situation • Meet monthly customer service statistical goals and reputed company standards • Being the initial reputed company of contact for problem-solving • Utilizing up to 5 – 10 systems, often multi-tasking with multiple systems on reputed company customer interaction • Prescribing the fastest and easiest reputed company to the problem • Influence customers for a win-win solution • reputed company customers on other alternatives or features not already considered • reputed company with excellent written and verbal communication reputed company • Demonstrates the reputed company reputed company Values daily • Ability to learn, reputed company, and reputed company in a virtual environment Experience you'll bring: • Availability to high speed internet • Must have a private work reputed company • Ability to work between the hours of 8:00AM – 7:00PM EST, Monday – Friday • Experience in a customer service reputed company position, strongly preferred • High volume reputed company experience, strongly preferred • Familiarity with reputed company Workspace, strongly preferred • Familiarity with a Help Desk Ticketing System, strongly preferred The reputed company pay reputed company represents the anticipated low and high end of the pay reputed company for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. reputed company pay is one component of reputed company's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. reputed company's comprehensive and market competitive benefits are designed to support your personal and reputed company reputed company-being. Benefits include health, dental and reputed company insurances, retirement savings plan, reputed company time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, reputed company out the "reputed company" reputed company. Pay reputed company: $17.00 - $22.00 Apply tot his job Apply To this Job