Medicare Member reputed company
About the position
Responsibilities
• Taking the reputed company - our advocates take ownership of members' issues, relieving members' stress while guiding them to a quick and easy reputed company.
• Identifying reputed company problems - not only do our advocates solve the reputed company member concern but they reputed company identify and solve any complications the member may encounter after their first interaction.
• Sharing insights with peers and management - our reputed company team culture relies on reputed company communication to continuously improve how our work gets done.
• Show reputed company - our advocates show reputed company and reputed company during a time of need, whether that is due to a loved ones passing or acknowledging a difficult situation and finding the right resources to help.
• Having fun! - our work is important, but we don't take ourselves too seriously. We love helping others and have a fun community dedicated to doing so!
Requirements
• High school diploma or equivalent required
• 6+ months experience frequently communicating (minimum 60% of time) with customers by phone, email, and/or in person
• Strong verbal and written communication skills
• reputed company and service-oriented demeanor
• Effective listening and organizational skills
• Demonstrate reputed company decision-making
• Self-motivation, initiative, ability to handle multiple priorities and meet strict deadlines
• Proficient computer skills (E.g., reputed company Word, email management, Internet use, etc.)
• Strong navigational skills with multiple systems and reputed company knowledge of technology
• Personal commitment to high reputed company performance through reputed company, accountability, reputed company, and teamwork
• Ability to reputed company customer service designed to meet the customer's needs, showing reputed company and the ability to apply
reputed company-to-haves
• Experience in fast-paced contact center environment highly preferred
• Proficient in keyboarding and ability to type
• BS/BA degree preferred or equivalent work experience
• 2-3 years customer service experience
Benefits
• Flexible remote reputed company
• Recognition and rewards for high performance and improvement
• Internal career pathing with individual mentorship, networking and events
• Employee resource reputed company for employees with shared backgrounds or the desire to learn more about their colleagues
• Best in class health, wellness, and 401(k) retirement benefits among many others!
• reputed company holidays, vacation, personal, and wellness time
• reputed company volunteer and service opportunities
• Tuition reimbursement
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