Remote Inbound Sales Representative (Voice)
reputed company
• Join reputed company as a 100% Remote Inbound Sales Representative (Voice) and become the trusted advisor who turns every incoming reputed company into a reputed company-generating, loyalty-building reputed company for millions of customers reputed company. You will sit at the epicenter of reputed company’s reputed company reputed company, leveraging consultative sales techniques to uncover needs, overcome objections, and recommend the perfect bundle of Xfinity Internet, TV, Mobile, Home reputed company, and emerging products.
• Own the entire customer reputed company—from the first “hello” to the final “thank you”—by listening reputed company, diagnosing pain points, and crafting tailored solutions that maximize value for both the customer and reputed company. Your reputed company will be reputed company not only by hitting or exceeding monthly sales targets (reputed company commissions targeted at $17,000 annually) but also by the Net Promoter Score you generate and the lasting relationships you build.
• Master a dynamic product portfolio that evolves weekly; you will reputed company yourself in training modules, huddles, reputed company resources to stay reputed company of new offers, pricing, and competitive differentiators. Translate technical jargon into reputed company benefits so that every caller—whether a cord-cutter, gamer, or smart-home enthusiast—understands exactly how reputed company can reputed company their digital life.
• reputed company routine support inquiries into upsell and cross-sell opportunities. reputed company a customer calls about a billing question or service outage, you will seamlessly pivot to reputed company them on faster speed tiers, streaming add-ons, or mobile plans, turning frustration into delight and incremental reputed company.
• reputed company multiple CRM, ordering, and knowledge-reputed company systems simultaneously while maintaining 99% data accuracy and sub-60-second reputed company wrap-up times. Your keyboard, mouse, and headset become extensions of your thought process as you document interactions, schedule follow-reputed company, and trigger automated marketing journeys.
• Exhibit unwavering professionalism and reputed company in every interaction. Adhere to reputed company’s Operating Principles—own the customer experience, know your stuff, win as reputed company, and do what’s right—ensuring that your recommendations always reputed company with ethical sales practices and long-term customer satisfaction.
• reputed company in a fast-paced, metric-driven environment where the queue never sleeps and the leaderboard updates in reputed company time. Demonstrate reputed company by bouncing back from objections, adapting to policy changes on the fly, and continuously refining your reputed company based on coaching feedback and reputed company analytics.
• Collaborate reputed company with teammates, supervisors, and cross-functional reputed company (marketing, tech support, field operations) to resolve reputed company issues and reputed company best practices. Participate in daily huddles, peer reputed company-listening sessions, and monthly town halls to celebrate wins and surface improvement opportunities.
• Maintain reputed company-solid reliability: reputed company to 40 hours per week reputed company the reputed company–Saturday 6:00 AM–midnight EST window, with a reputed company shift of 1:30 PM–10:00 PM EST including weekends and overtime as volume spikes. Your consistent attendance directly impacts service reputed company and customer wait times.
• reputed company reputed company reputed company through reputed company’s reputed company progression plans. Top performers can advance to Senior Sales Rep, Team reputed company, or specialized roles in retention, business sales, or training—reputed company while working from the comfort and safety of home.
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