Experienced Virtual Assistant for American Express - Remote Opportunity with Workwarp

Join a Global Community of Innovators and Leaders

At American Express, we're not just a company - we're a community of diverse individuals united by a shared passion for delivering exceptional customer experiences. With a rich history and a global presence, we're committed to helping people and businesses achieve their goals. As a Virtual Assistant for American Express, you'll be part of a dynamic team that drives business results through creativity, innovation, and a customer-centric approach.

About the Role

We're seeking an experienced Virtual Assistant to join our Global Advertising and Brand Management (GABM) organization, working closely with our In-House Creative agency, OnBrand. As a Senior Virtual Assistant, you'll play a critical role in supporting our team in delivering high-quality digital experiences that drive business results. You'll work on multiple parallel project engagements, collaborating with cross-functional teams to develop innovative solutions that exceed customer expectations.

Key Responsibilities

• Execute development for multiple parallel project engagements, ensuring timely and high-quality delivery.
• Write high-quality code for digital platforms using HTML, CSS, and JavaScript, staying up-to-date with industry trends and best practices.
• Produce, maintain, and modify digital experiences and user interfaces, ensuring seamless customer experiences across channels.
• Partner with UX/UI, copy, and design teams to develop the overall look and design of digital experiences, driving creative excellence.
• Ensure that best practices regarding accessibility, responsiveness, performance, and ease of use are included early on in project ideation, driving customer-centricity.
• Develop an overall development approach and guide other developers through execution to delivery, providing proactive coaching and feedback.
• Ensure all digital experiences align to industry standards and best practices, staying ahead of the curve.
• Partner with QA team to troubleshoot and resolve defects, identify patterns, and use learnings to optimize overall development processes.

What We're Looking For

To succeed in this role, you'll need a strong foundation in development, a passion for innovation, and a customer-centric approach. Here are the essential qualifications and skills we're looking for:

Essential Qualifications

• Strong experience in development, with a focus on HTML, CSS, and JavaScript.
• Experience working on multiple parallel project engagements, with a proven track record of delivering high-quality results.
• Strong understanding of digital experiences and user interfaces, with a focus on accessibility, responsiveness, performance, and ease of use.
• Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams.
• Strong problem-solving skills, with the ability to troubleshoot and resolve defects.

Preferred Qualifications

• Experience working in an In-House Creative agency or a similar environment.
• Knowledge of industry trends and best practices in digital marketing and customer experience.
• Experience with project management tools and methodologies, such as Agile or Scrum.
• Strong understanding of data-driven marketing and hyper-personalized digital communication.

What You'll Gain

As a Virtual Assistant for American Express, you'll have the opportunity to work on exciting projects, develop new skills, and grow your career. Here are some of the benefits you can expect:

• Opportunities for career growth and professional development, with a focus on mentorship and coaching.
• A dynamic and supportive work environment that encourages innovation and creativity.
• A competitive salary and benefits package, with opportunities for recognition and reward.
• The chance to work with a global and diverse community of colleagues, driving business results and customer satisfaction.
• Access to cutting-edge technologies and tools, staying ahead of the curve in digital marketing and customer experience.

Our Culture and Work Environment

At American Express, we're committed to creating a work environment that's inclusive, diverse, and supportive. Here are some highlights of our culture and work environment:

• A remote work environment that offers flexibility and work-life balance.
• A culture that values diversity, equity, and inclusion, with a focus on creating a sense of belonging.
• Opportunities for professional development and growth, with a focus on mentorship and coaching.
• A collaborative and dynamic work environment that encourages innovation and creativity.

Compensation and Benefits

We offer a competitive salary and benefits package, with opportunities for recognition and reward. While we can't disclose specific details, you can expect a comprehensive package that includes:

• A competitive salary that reflects your experience and qualifications.
• A range of benefits, including health insurance, retirement savings, and paid time off.
• Opportunities for bonuses and other incentives, tied to performance and business results.
• A culture that recognizes and rewards outstanding performance, with opportunities for career growth and professional development.

Ready to Apply?

If you're a motivated and experienced Virtual Assistant looking for a new challenge, we encourage you to apply now. We're excited to review your application and discuss this opportunity further.

Join Team Amex and let's lead the way together!