**Experienced Customer Service Representative – Delivering Exceptional Experiences at blithequark**

**Join the blithequark Team and Revolutionize the World of Mobility!** Are you passionate about delivering exceptional customer experiences and making a lasting impact on people's lives? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Customer Service Representative to join our team and help us continue to revolutionize the world of mobility. **About blithequark** At blithequark, we pride ourselves on being a leading global mobility service provider with a passion for innovation and customer satisfaction. Our mobility platform, ONE, combines our products and services to provide our customers with unparalleled access to a vast fleet of vehicles, a network of cooperation partners, and a team of dedicated drivers worldwide. With sales of over €3.07 billion and a presence in over 110 countries, we're committed to delivering exceptional experiences that exceed our customers' expectations. **The Role** As a Customer Service Representative at blithequark, you'll be the face of our company, interacting with customers from around the world to provide them with accurate information, resolve issues, and ensure a seamless experience. Your exceptional interpersonal and relationship-building skills will help you build trust and rapport with our customers, while your strong verbal and written communication skills will enable you to effectively communicate with customers in a clear and concise manner. **Key Responsibilities** * Welcome all customers as they arrive on the lot and provide them with a warm and welcoming experience * Ask about their experience with blithequark, recording feedback to improve future rental experiences * Ensure customers have all personal belongings from the vehicle and discreetly check the vehicle for damage on incoming vehicles * Use proper statements to determine if the vehicle is being returned with a full tank of gas and advise and review rental charges with customers * Provide information regarding transportation to the airport terminal if applicable and complete a service alert for any mechanical and/or body damage communicated by customers * Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location * Keep the lot organized for ease of access and traffic flow and work in outdoor weather conditions, including direct sunlight, rain, heat, or cold * Perform other job duties as assigned to meet the business needs **Qualifications** * High school diploma or GED * Minimum 1-year customer service experience * Must be at least 21 and have a valid driver's license with a clean driving record * Basic computer navigation skills and knowledge of Microsoft Office applications * Ability to work 40 hours per week, including day and/or evening hours * Likely to require at least 5-10% travel, some of which may be by airplane * Must be willing to wear company uniforms * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Ability to communicate in other languages is a plus **What We Offer** * Paid vacation, medical, dental, vision, and 401(k) benefits * Short Term Disability, Long Term Disability, Basic Life, and Supplemental Life benefits * Future growth opportunities within the company * A dynamic and inclusive work environment that values diversity and promotes a culture of innovation and excellence * The opportunity to work with a leading global mobility service provider and be part of a team that's revolutionizing the world of mobility **Why Join blithequark?** * We're a company that values our customers and employees equally, providing a supportive and inclusive work environment that encourages growth and development * We're committed to innovation and excellence, always looking for ways to improve our services and products to meet the evolving needs of our customers * We offer a dynamic and challenging work environment that's perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences * We're a company that's passionate about making a difference in people's lives, and we're looking for like-minded individuals to join our team and help us achieve our mission **How to Apply** If you're passionate about delivering exceptional customer experiences and making a lasting impact on people's lives, we want to hear from you! Apply now to join the blithequark team and be part of a company that's revolutionizing the world of mobility. Apply Job! Apply for this job