**Experienced Full Stack Information Specialist II – Splunk Development and Customer Support**
Are you a highly skilled and motivated professional looking for a challenging role that combines technical expertise with customer support? Do you have a passion for working with cutting-edge technologies like Splunk and a desire to drive innovative solutions for information management? If so, we invite you to join blithequark, a leading online retailer of pet items, as an Experienced Full Stack Information Specialist II.
**About blithequark**
blithequark is a rapidly growing e-commerce company that has revolutionized the way pet owners shop for their furry friends. Founded in 2011, blithequark has become one of the largest online marketplaces for pet food, treats, supplies, and other related items. With a strong focus on customer satisfaction and a commitment to innovation, blithequark has established itself as a leader in the pet industry.
**The Role**
As an Experienced Full Stack Information Specialist II, you will play a critical role in driving imaginative solutions for information management across blithequark. You will work closely with various teams to plan and develop top-notch content for versatility, dependability, and execution. Your expertise in Splunk will be essential in troubleshooting complex issues, creating advanced dashboards, and teaching our customer community on Splunk best practices.
**Key Responsibilities**
* Plan and develop high-quality content for information management, including versatility, dependability, and execution.
* Troubleshoot complex Splunk issues using your expertise in cutting-edge looking and dashboarding.
* Collaborate with external applications and frameworks as needed.
* Develop and teach our customer community on Splunk search, alarm, and dashboard best practices.
* Provide daily functional and local area support.
* Perform information understanding, order, and enhancement.
* Create and manage information articles, including fields, extractions, labels, event types, queries, workflow activities, pseudonyms, and macros.
* Design and implement report-based dashboards and information model speed increase.
**Requirements**
* 3+ years of experience in creating advanced Splunk dashboards and searches in Splunk.
* Experience in pre-arranging (Python, JavaScript, or other).
* Familiarity with Splunk's Basic XML System and application structure.
* Knowledge of ordinary expressions.
* Ability to drive insights with data and Splunk products.
* Experience in creating dashboards in Dashboard Studio.
* Familiarity with Ansible and Git.
* Understanding of website architecture.
* Ability to work collaboratively and communicate effectively with application groups to drive innovative solutions for corporate information collection to business logging stages.
* Experience in troubleshooting intricate Splunk organization issues using knowledge of automation, pre-arranging, Ansible, AWS, REST APIs, and Splunk Enterprise.
* Ability to create, test, and deploy various Splunk setups and Splunk technology add-ons.
* Possession and implementation of Splunk framework and information organization best practices, including data onboarding.
* Ability to assist in the creation of advanced dashboards, reports, alarms, and other information objects in Splunk to drive value across the organization.
**What We Offer**
* Competitive hourly rate of $20/hour.
* Opportunity to work from home.
* Eligibility for the Employee Reference Program.
* A dynamic and innovative work environment with a strong focus on customer satisfaction.
* Opportunities for career growth and professional development.
* A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
**Why Join blithequark?**
At blithequark, we are passionate about delivering exceptional customer experiences and driving innovation in the pet industry. We believe in empowering our employees to grow and develop their skills, and we offer a comprehensive benefits package to support their well-being. If you are a motivated and talented professional looking for a challenging role that combines technical expertise with customer support, we invite you to join our team.
**How to Apply**
If you are interested in this exciting opportunity, please submit your application through our website. We look forward to reviewing your application and discussing this role further with you.
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