Asset Protection Operations Coach - Asset Protection and Loss Prevention in Retail Industry

Join the Team: Asset Protection Operations Coach at Walmart

Unlock a rewarding career opportunity with Walmart as an Asset Protection Operations Coach! Based in our dynamic Remote office, this role demands a unique blend of skills and expertise to drive success in asset protection and loss prevention. Enjoy a competitive salary, comprehensive benefits, and the chance to make a real impact in the retail industry.

About Walmart and Our Mission

At Walmart, our mission is to help people save money so they can live better. This guiding principle informs every decision we make, from responsible sourcing to sustainability and beyond. As a Walmart associate, you'll play a vital role in shaping the future of retail, tech, merchandising, finance, and many other industries, all while positively impacting the lives of millions of customers worldwide.

What You'll Do

As an Asset Protection Operations Coach, you'll be responsible for driving sales, leading teams, and protecting assets. Your day-to-day activities will include:

• Driving sales by ensuring effective merchandise presentation, accurate pricing, and proper inventory levels
• Leading and developing teams by teaching, training, and actively listening to associates
• Modeling and demonstrating exceptional customer service standards to store associates
• Providing supervision and development opportunities for hourly associates
• Controlling the unexplained loss of merchandise and improving profitability
• Detecting, deterring, investigating, and resolving violations of company policies and criminal activities
• Managing facility-level training and execution of asset protection, safety, and claims and receiving procedures
• Coordinating, completing, and overseeing job-related activities and assignments
• Ensuring compliance with company policies and procedures and supporting company mission, values, and standards of ethics and integrity

Key Responsibilities

Merchandise Presentation and Sales

• Drive sales by ensuring accurate and competitive pricing, proper signing, and inventory levels
• Oversee the stocking and rotation of merchandise
• Set up, clean, and organize product displays
• Secure fragile and high-shrink merchandise

Team Leadership and Development

• Lead and develop teams effectively by teaching, training, and actively listening to associates
• Tour stores and provide feedback (Tour-to-Teach)
• Communicate and collaborate with all levels of associates regarding store operations
• Introduce and lead company change efforts
• Provide clear expectations and guidance to implement business solutions

Customer Service and Experience

• Model and demonstrate exceptional customer service standards to store associates
• Manage and support customer service initiatives
• Ensure customer needs, complaints, and issues are successfully resolved
• Develop and implement action plans to correct deficiencies

Asset Protection and Loss Prevention

• Control the unexplained loss of merchandise and improve profitability
• Identify and communicate performance goals and objectives
• Build accountability for policies and procedures
• Measure adherence to loss prevention policies and procedures
• Review variances to inventory reports
• Conduct operational and pre-inventory reviews

Requirements and Qualifications

Essential Qualifications

• Completion of 2 years of college
• Option 2: 1 year's experience as a supervisor in a multi-department environment
• Option 3: 1 year's experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment
• Option 4: 2 years' experience in asset protection or related area
• Successful completion of any applicable state requirements to work in asset protection
• If applicable, acquisition of a current, state-issued Certificate of Eligibility
• If applicable, successful completion of criminal background check and/or firearms authorized training

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• Certification in an asset protection-related field (for example, Loss Prevention Qualified, Loss Prevention Certified)
• General work experience supervising 5 or more direct reports
• Investigative experience

What We Offer

At Walmart, we're committed to supporting our associates and their families. Our benefits include:

• Multiple health plan options, including vision and dental plans
• Financial benefits, including 401(k), stock purchase plans, life insurance, and more
• Associate discounts in-store and online
• Education assistance for associates and dependents
• Parental Leave
• Pay during military service
• Paid Time off - including vacation, sick, parental
• Short-term and long-term disability

Why Join Our Team?

As an Asset Protection Operations Coach at Walmart, you'll have the opportunity to:

• Make a real impact in the retail industry
• Develop your skills and expertise in asset protection and loss prevention
• Lead and develop teams
• Enjoy a competitive salary and comprehensive benefits
• Be part of a dynamic and supportive work environment

Ready to Apply?

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application.